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Riley Ford Inc - Service Center

Plattsburgh, NY

4.7
194 Reviews

194 Reviews of Riley Ford Inc - Service Center

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November 25, 2020

Was well taken care of on my oil change and told about a repair i need and set up the appointment for the repair that what i like about them they take care of there customer More

by squirrel_man_ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Duffy
November 07, 2020

Family operated dealership. Very customer orientated, you feel like a fsmily mrmber. Servicd is fast and relisble, never returned for the same issue(s), repairs/service completed the first time. More

by Jean1295
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
October 14, 2020

Riley ford family treats you like your part of the their family. My appointment went well, in fact the service gentlemen found issues with my breaks that could have caused bigger issues later. thank you for More

by Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
October 14, 2020

service dept is one of the best i've ever dealt with and there has quite a few over 40 years. there are 2 ford dealers closer than riley ford but riley ford is definitely worth the extra miles. More

by jnorthup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
craig bushey
September 22, 2020

Always courteous and helpful. Professional service department. Quick turnaround on repair appointment. Customer satisfaction appears to be a priority in all areas of the business. I feel confident More

by Anna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
September 06, 2020

I am happy with my dealer. Everyone is kind and polite. The only thing I don't like is waiting an hour and thirty minutes for my car to be ready. Seems like a long time to have to wait. More

by Barbara Kopp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Tedford Who has retired.
September 04, 2020

I have always had great service and fair dealings with Riley Ford. I dealt with them for a long time and then went to Hyundai strictly for the warranty on their cars. After a few years and realizing that More

by strombly4161
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know everyone's name but they were all ecellent., Casey Martineau
August 27, 2020

As always great service and courteous people. Will always recommend them to friends and family. A great locally owned car dealership with wonderful employees and staff. Thank You More

by tjr6363
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna.
August 25, 2020

I was shocked that a leaking AC line would cost 1300 plus dollars to repair on a 20016 vehicle. I will now have to think twice on another explorer More

by kobo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
August 14, 2020

Always provide outstanding service!! Friendly/helpful customer service and technicians. Always take he time to help!! Really a great dealership!! I don’t need 25 words to tell you that they’re a great More

by John & Edie Stefanov
Recommend Dealer
Yes
Employees Worked With
Service/Parts departments!
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