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Riley Ford Inc - Service Center

Plattsburgh, NY

4.5
198 Reviews

198 Reviews of Riley Ford Inc - Service Center

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January 27, 2025

On January 27 I showed up for an appointment with service for 10:30.. I was turned away because they either changed my appointment without notifying me or wrote down wrong time. I traveled 15 miles one way a More

by ddhayes1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly Mcbreairty
January 24, 2025

I am very pleased with the work done at the service department!! I'm looking forward to February 4 to finish what the breaks and purge thing needs!! Thank you, Bonnie Osborne More

by Grandchildre#6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and Kelly
January 14, 2025

Great service and communication plus they picked up my vehicle and returned it to me More

by Jayannis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Praetorius
January 13, 2025

Whole experience from start to finish was smooth! Great people and great service! Thank you! More

by b.praetor13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
December 30, 2024

I brought it in for a noise and sequel problem and it is still making the noise. More

by jw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casey Martineau
December 26, 2024

Awesome Dealership, an incredible team! ! It truly is a family oriented dealership, I highly recommend this dealership for new car sales as well as service! More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Roberts, Jenna Seguin
December 12, 2024

They take customer service to an outstanding level. A brief question lead to a service tech coming out and answering more questions. More

by Pereau2272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately not known
December 12, 2024

Riley Ford is very very dependable. And complete work as promised when promised. Trust them completely More

by gtcarnut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Jason,
November 26, 2024

I needed a new tire & the service rep was very helpful . He was able to schedule me for an appointment within a few days. More

by Char
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
November 20, 2024

Riley Ford always provides professional service. The service advisor keeps you updated on the progress of the service. The service is completed on time. More

by dennis.jacques.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not listed
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