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Riley Ford Inc - Service Center

Plattsburgh, NY

4.7
194 Reviews

194 Reviews of Riley Ford Inc - Service Center

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May 30, 2021

Easy to schedule with friendly staff. I do wish there was a oil quick change (under 30 min. ) so I would not have to leave my vehicle. More

by Morsest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
May 17, 2021

It's such a pleasant experience whenever I have to bring my car in. You are made to feel like family and they always treat you right. More

by Jill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily and Kelly
May 06, 2021

great friendly service. everyone is awesome and everyone works as a team. this place amazes me. it's a well oiled machine that provides the best service hands down every time. More

by lpombrio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna, Jon, Kelly and Emily in service and Kyle and Jake in parts
March 28, 2021

The service I had done was a recall and the service was done when they said it was going to be done and everything is fine Thank YOU More

by sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SERVICE CENTER
March 28, 2021

Riley Ford is where it's at !!!!! Awesome people doing great things. Service department is top notch friendly knowledgeable people making sure the service process is a good one. More

by lpombrio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna, Jon, Kelly and Emily in service and Kyle and Jake in parts, Casey Martineau
March 25, 2021

Fast, convenient service. Friendly desk staff. Comprehensive service. Easy to schedule appointments. Would be nice if they had loaner cars available during servicing as advertised when buying a More

by Emsypek7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
March 16, 2021

Riley Ford is a very friendly place. That always has prompt service. The employees are always friendly. The employees always listen to the customers needs More

by Tcarp1874
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joy, Jenna, Jessica,Jon
March 12, 2021

I am very satisfied with the service department at Riley Ford. They take the time to check over everything on my truck and keep me informed of anything that needs attention. Everyone at Riley Ford are very More

by Dick2786
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan - Jenna - everyone there is excellent, Casey Martineau
February 28, 2021

F a s t a n d f r i e n d l y s e r v I c e. W e l l d o n e! More

by adrianvt22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
February 27, 2021

Riley has a wonderful service team. They check over everything to be sure the vehicle is safe. I was very fortunate they did as I had a brake issue. More

by Little1ak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
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