Riley Subaru

For years we have been taking our Subarus to Riley's for service, even though there is another dealer almost an hour closer to our house. Last October we bought a new Outback from Riley's, and that was a gr service, even though there is another dealer almost an hour closer to our house. Last October we bought a new Outback from Riley's, and that was a great experience as well. We have had no issues with the car and recently took it in for the initial 6000 mile service. Our appt was on time, everyone was friendly, professional, and they kept us informed periodically on what they were doing. The waiting area is great, with free soda and snacks. We enjoyed looking at two restored 1970 Subaru 360 vehicles ( a very small car and truck) that they keep on display in the showroom. We also petted the resident dog ( a black lab ) who roams the showroom occasionally, and we sat in the latest (2026) Outback on the showroom floor. Rileys is a nice, friendly, honest, no pressure dealership, and over the years we have found that they don't try to sell you service work that isn't really needed, or high pressure you during the purchase process. More

Went to Riley Subaru today to purchase a new Outback. I was there for an hour and a half and not one salesperson or manager bothered to approach me. I believe it was the sales manager sat in his office l I was there for an hour and a half and not one salesperson or manager bothered to approach me. I believe it was the sales manager sat in his office lounging in his chair playing on his desktop but never came out to ask if I needed help. Like I said I was there to buy a new vehicle. Now I'm going to Madison to purchase the new Outback. Terrible service Riley Subaru! More

The Riley's Subaru dealership is top notch. They work with their customers to meet all of their needs. Rick Herrig, in the Sales Department, has been a pure joy to work with. The service dep They work with their customers to meet all of their needs. Rick Herrig, in the Sales Department, has been a pure joy to work with. The service department is very thorough and willing to give you tips and suggestions to get the best experience out of your specific Subaru. Well done! More

The service at Riley Subaru is always excellent. In addition to being efficient and careful with service, every single person in the dealership is friendly and helpful. The waiting area is friendly In addition to being efficient and careful with service, every single person in the dealership is friendly and helpful. The waiting area is friendly and stocked with coffee and snacks. The service rep checks in while we are waiting to let us know about the progress. The great bonus is the frequent presence of 2 beautiful dogs. Taking one of our Subarus to the dealership for any service always pleasant. More

Riley’s is the best dealership we have ever delt with. Love our Outback and they have the best maintenance service. Love our Outback and they have the best maintenance service. More

Riley's is fantastic from purchasing a vehicle to having service work done. Sale's department Dan Thumser is excellent no pressure, upfront and friendly. The parts and service department is just as great, f service work done. Sale's department Dan Thumser is excellent no pressure, upfront and friendly. The parts and service department is just as great, from photos to videos; of the service getting done and keeping you up to date! More

Riley was amazing. Jackson helped me through the whole process. They were never pushy or overbearing. I will definitely be a repeat customer in the future. Jackson helped me through the whole process. They were never pushy or overbearing. I will definitely be a repeat customer in the future. More

Dealership is the best I’ve had in my 75 yrs of like. . I always feel appreciated & not taken advantage of as a customer. . I always feel appreciated & not taken advantage of as a customer. More

The most pleasant car buying experience I’ve ever had. No high pressure salesman. Very knowledgeable salesman. Everyone we met was very friendly No high pressure salesman. Very knowledgeable salesman. Everyone we met was very friendly More

I enjoyed dealing with the people at Riley's. This is the second new car we have bought from them, and I have always felt like the service was was very personalized. All from the sales, to the f This is the second new car we have bought from them, and I have always felt like the service was was very personalized. All from the sales, to the financing to the service I have always been satisfied. Danny Thummer sold us our 1st Subaru, however Danny was on vacation, so Rick Herrig filled in but also informed us we were still Danny's customers, even as he treated us with great care and attention. I was impressed how this dealership works together in providing for their customers! More