Riley Subaru

I've generally been quite satisfied with the Service Dept. A recent brief experience with the Body Shop left me basically pleased with their honesty. However, I wasn't impressed with Sales. I talked Dept. A recent brief experience with the Body Shop left me basically pleased with their honesty. However, I wasn't impressed with Sales. I talked by phone with a salesperson on a Friday and pretty much settled on a particular car. So I set up an appointment for the following Monday with the expectation of buying that car. However, the car was already sold when we arrived. After somewhat lengthy negotiations, we found another car. I was fine with the salesperson but the finance person was something else. He was the personification of high pressure in my impression. I fell for his line about the Service contract and bought it but changed my mind within a week. Again, I felt bullied when I called to cancel. In conclusion, I can recommend some parts of Riley Surbaru but not others. And yes, I love the Crosstrek I ended up with. More

Always helpful and easy to schedule an appointment. Will always be my 1st choice! Love my Subie Will always be my 1st choice! Love my Subie More

Very Nice. I do not like being forced to comment especially when I have to use a minimum number of words. I do not like being forced to comment especially when I have to use a minimum number of words. More

Been with them for several years now and have always found them to be top notch in sales and service. Very trustworthy. found them to be top notch in sales and service. Very trustworthy. More

Great dealer, Great service, Great people. Always helpful, and knowledgeable. I would recommend them in a heartbeat Always helpful, and knowledgeable. I would recommend them in a heartbeat More

Outstanding dealership. Professional, knowledgeable, personal, friendly Dealer. They have many return customers. I trust them to keep me safe on the road. Professional, knowledgeable, personal, friendly Dealer. They have many return customers. I trust them to keep me safe on the road. More

Riley provides consistently competent & fair service. After being a loyal Toyota owner for years, I switched to Subaru when I moved here 10 yrs ago. One of best decisions in my life. I never worry that I After being a loyal Toyota owner for years, I switched to Subaru when I moved here 10 yrs ago. One of best decisions in my life. I never worry that I’ll be ripped off & know they will value my safety & time & money, not just how to get more profit. More

We have always been treated respectfully at Riley’s. The service has been excellent and they don’t do “add ons”. If something is starting to show wear (brakes, for example), they let you know so you The service has been excellent and they don’t do “add ons”. If something is starting to show wear (brakes, for example), they let you know so you can prepare for a higher bill. More

There is no better dealer to work with in the Dubuque area, bar none! Great customer service and buying experience. area, bar none! Great customer service and buying experience. More

Rileys continued to have great service and fits are needs to provide maintenance on our car. We are happy to a service garage close to our home. Many thanks to service department you all do awesome work! to provide maintenance on our car. We are happy to a service garage close to our home. Many thanks to service department you all do awesome work! More