I bought a used Outback from the dealership. The sales staff were great. Unfortunately, the company messed up my tag and title information sent to my home state. I had to jump through many loops trying to find anyone to fix it. After locating someone eventually, I was told that the titke number was incorrect, as well as the wrong title application completed that was sent to my state. After finally getting this sorted out, my country tag office contacted the dealership to inquire about late fees owed due to the long delay for tag application. The dealership refused to pay this fee, even though it was 100% due to their error. Mistakes happen, but to have to jump through many loops just to get a problem fixed, then have to pay my own late fee that was not my fault rubbed me the wrong way. I never write reviews but I am seeking all options to let people know that they abandon you after the sale. To be fair, my salesman, Trey, was absolutely wonderful and did everything to help. The flaw is with the corporate office post sale.