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Ritchey Cadillac Buick GMC

Daytona Beach, FL

3.7
46 Reviews

932 N Nova Rd

Daytona Beach, FL

32117

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46 Reviews of Ritchey Cadillac Buick GMC

December 21, 2022

My service representative was top notch. She was pleasant, kept me up to date on what was happening with my car and allowed me to take care of payment directly with her. One stop shop More

by Golden
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Briana
October 21, 2022

The salesperson Brock was a nice guy but apparently his managers don't want to sell cars they want greed and sold the car underneath me when I was trying to work a deal that they're not willing to deal the More

by brianwraase
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brock
Oct 25, 2022 -

Ritchey Cadillac Buick GMC responded

Very sorry we couldnt accomidate your request. There was someone in the store to purchase at the same time they were handling your phone inquiry.

September 01, 2022

SERVICE WAS EXCELLENT AND STAFF WAS VERY NICE! ! I WILL RECOMMEND RITCHEY CADILLAC MOST DEFINITELY!! More

by JANE DOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROBERT
August 31, 2022

Great customer service ,always helpful and honest . Will always use them whenever my car needs service More

by patsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy
July 27, 2022

Without getting into any detail Jim Lloyd and the service team at Ritchey GMC bent over backwards to correct a problem caused by a defective oil filter. They could have easily left me with the situation but More

by Jmckmc518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lloyd, Bruce Dorph
July 13, 2022

Service writer does not call when he says he will and does not return calls More

by Nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark in service
Jul 15, 2022 -

Ritchey Cadillac Buick GMC responded

We would love to discuss this situation with you. We couldn't find your information in our system to follow up with you. Please feel free to call Bruce our service manager to help to make us to get better. 386-236-5035. Thank you for your business

March 05, 2022

Very pleased with my Buick Cascada service. Everything went as expected, caring, knowledgeable workers, clean shop and coffee etc. I will continue to do business with you. More

by dmrose528
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark
December 30, 2021

Always friendly courteous greeted upon arrival the representative always comes out to visit with me take care of my needs very professional great atmosphere and they take care of me And my car in a ti More

by RAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hall
December 21, 2021

This is a sad Dealership. Very unprofessional. There all lost at sea at Richey Cadillac. They even lose your vechicle. Dont get burned by them. More

by Garyhall123654
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None of them
Dec 21, 2021 -

Garyhall123654 responded

I need to retract my complaint I had with Richey Cadillac, there was a big misunderstanding,and I want to be clear, that Richey Cadillac did everything posible to please me. They do stand beside there Service Dept . Sorry for NOT being patient. They are a Five Star Dealer.

October 21, 2021

Service Department is always helpful and the Service Technicians are top notch. Glad I’ve done business with them for 20 years. More

by Cams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joan and Robert
Oct 21, 2021 -

Cams responded

Thank You Joan and Robert for taking such great care of your customers!!