River Front Chrysler Jeep Dodge Ram - Service Center

Went in for an oil change only and it took 2 hours to complete just an oil change. Does not take that long to change oil. When you get here be prepared to wait 10 am to noon isn’t right. People have jobs complete just an oil change. Does not take that long to change oil. When you get here be prepared to wait 10 am to noon isn’t right. People have jobs they need to get to. The employees were more interested in conversation making between each other than working. Steer clear your better off changing oil your self or taking it to a small town shop or even a different dealer that has the quick lane like ford. And mark Kaye you don’t want to deal with him on trades frank is much better. Mark was pretty rude and said my want for trade value was unrealistic took it to 2 different Dealers they offered me what I was expecting to get this place was $2300 lower than all my offers even Carmax offered me $2300 more I had to go out of my way to Carmax to get an appraisal for them to take it and treat at the Dealer it’s horrible customer service and the fact that four other places offered me what I wanted I had to do the legwork for them to show them that the car had the value that everyone else said it did. A lot of lies and misdirection was tried. My sales representative Tracy is amazing this had nothing to do with the experience with him it was all management and service department. More

Isandro and Gio in Quick Lube serviced the vehicle, and they did an outstanding job! The older Porter was very accommodating and helpful! they did an outstanding job! The older Porter was very accommodating and helpful! More

Fast and great service. Very well explained. Service people very friendly, nice and helpful. Thank you Very well explained. Service people very friendly, nice and helpful. Thank you More

I was passing through on my way from Minnesota to Ohio and got a flat tire (hit a screw on I-88). As luck would have it, I pulled of the interstate at this exit and found the dealership. I explained my and got a flat tire (hit a screw on I-88). As luck would have it, I pulled of the interstate at this exit and found the dealership. I explained my issue, and they jumped on it to fix my tire, changed to the spare, put the newly repaired tire on the back and got me on my way. Service Advisor was Robert Waltzek. Technician was Jimmy. Did not get his last name. These two, especially Jimmy, provided A+ Customer Service. What could have been a small disaster, turned into a small 30 minute delay More

Mike in Service went above and beyond. Kept me informed thur the whole process. Everything was taken care of fairly and promptly Kept me informed thur the whole process. Everything was taken care of fairly and promptly More

everything went smooth. I dropped my car the night before using the night deposit key box, they called early morning to let me know it was completed and did I also want to u I dropped my car the night before using the night deposit key box, they called early morning to let me know it was completed and did I also want to utilize my pre-paid tire rotation credit, I had forgot about it. They pulled it back and called me back maybe an hour later to say it was complete. More

Despite current remodeling, they quickly replaced a defective headlight which was not customer serviceable. Friendly staff, quick service. My only concern is it took a while to get an appointment, but defective headlight which was not customer serviceable. Friendly staff, quick service. My only concern is it took a while to get an appointment, but it’s worth the wait. More

DO NOT RECOMMEND! Service Sucks. They rip you off! 2 grand spent on repairs no fix. Had to take my vehicle to another shop to fix. If your reading this then this is yo Service Sucks. They rip you off! 2 grand spent on repairs no fix. Had to take my vehicle to another shop to fix. If your reading this then this is your sign to not visit this dealer. They're criminals... More

Great customer service. Got my car in and fixed same day. Prices were great and everyone there was super helpful and nice. Always a pleasure working with everyone there. Got my car in and fixed same day. Prices were great and everyone there was super helpful and nice. Always a pleasure working with everyone there. More