River Front Chrysler Jeep Dodge Ram - Service Center

Good work but it took much longer than promised I was promised that the work I had scheduled would only last one hour. When I got there they recommended that I have three recall issues taken care of I was promised that the work I had scheduled would only last one hour. When I got there they recommended that I have three recall issues taken care of. The employee could not get the work entered into the computer system. One of the bosses was able to enter in to the system but stated that they will not do one update I asked why and he said because the vehicle was no longer under warranty I explained that the vehicle had a lifetime warranty Which they new because I had work done at this location before and they had the lifetime warranty on their records. I will contact Dodge and find out why loyal Dodge customer who had paid over $3,000.00 for live time warranty service was denied that service because the dealership did want to do it. I was told two hours for my vehicle to be done. At three and half hours my vehicle was done. I tried to talk to the service person about the time being off and there was no conversation to be had I will be buying my fifth Durango soon but not from here More

Quick but confusing I would advise customers get a photo or copy of estimate and compare to final bill, before giving the go ahead Compare the two The cashier is not t I would advise customers get a photo or copy of estimate and compare to final bill, before giving the go ahead Compare the two The cashier is not the best Great introduction service but chase your car down in a vast lot when done So far i am happy with the actual work More

Poor quality Had new windshield wipers installed with my oil change and it fell off this morning. Now I have to go back again to have it fixed. Not happy. Had new windshield wipers installed with my oil change and it fell off this morning. Now I have to go back again to have it fixed. Not happy. More

Painless Had a couple recalls and some basic service items done fast and efficient had my vehicle back in a day and asked to have my vehicle washed and they d Had a couple recalls and some basic service items done fast and efficient had my vehicle back in a day and asked to have my vehicle washed and they did it . More

TJ Taylor is the KING OF SERVICE. Great experience on a simple repair that was completed the same day as promised. Car was detailed and delivered with a smile. Keep up the the great se Great experience on a simple repair that was completed the same day as promised. Car was detailed and delivered with a smile. Keep up the the great service TJ I will be a customer for life.. More

recent service visit on 9/21/19 I just want to give credit where credit is due. I am a former Cadillac owner x 2 and I have had terrible experiences at other car dealers before buyin I just want to give credit where credit is due. I am a former Cadillac owner x 2 and I have had terrible experiences at other car dealers before buying my JEEP Grand Cherokee in 2019. Recently I have had a windshield claim, and a flat tire, both of which were serviced at River Front. Both times I was very impressed with the service and my visit to your dealer. Martin who assisted me on my most recent 9/21/19 was outstanding and fixed my issue and sent me on my way in less than an hour. Not only have I been impressed with the service I received at River Front but I LOVE my JEEP and will never go back to Cadillac! More

Awesome Treated with respect-employees were friendly-service as requested-could not be more impressed!!! Van was washed before return-facility was clean and Treated with respect-employees were friendly-service as requested-could not be more impressed!!! Van was washed before return-facility was clean and spotless!!!Purchased the van there and could not be happier!! More

30k maintenance Everything was performed quickly and as expected. I was due for an air filter change but tech said it was OK to wait for next visit. Appreciate the Everything was performed quickly and as expected. I was due for an air filter change but tech said it was OK to wait for next visit. Appreciate the honesty. Great service team (and I bought my Ram Rebel there). Thanks service team More

Thank you! After a terrible experience with another Chrysler dealership, TJ Took care of me without doing unnecessary work to my car. Thank you so much for your After a terrible experience with another Chrysler dealership, TJ Took care of me without doing unnecessary work to my car. Thank you so much for your help! More

Maintenance Prompt service even when busy they make the visit tolerable because we all know how much we love spending money on our vehicles for repairs! Mike, Prompt service even when busy they make the visit tolerable because we all know how much we love spending money on our vehicles for repairs! Mike, keep up the great work . Sincerely Craig L. More