River Front Chrysler Jeep Dodge Ram - Service Center
North Aurora, IL
233 Reviews of River Front Chrysler Jeep Dodge Ram - Service Center
Always happy with the service at River Front JDR Always a positive experience when I go to get my van serviced at River Front. The staff is knowledgeable and friendly. Wait times are short. I woul Always a positive experience when I go to get my van serviced at River Front. The staff is knowledgeable and friendly. Wait times are short. I would definitely recommend Riverfront to anyone who needs service on their current vehicle or is in the market for a new one. Dorcas Kresl More
Can't say enough Mike helped get my car back to my home ( I live nearby) after replacing brake pads and rotors. I am unable to drive because of disability, and he wa Mike helped get my car back to my home ( I live nearby) after replacing brake pads and rotors. I am unable to drive because of disability, and he was more than helpful to accomodate me. I have dealt with Riverfront since 1995, and have bought several new cars from them; it goes without saying that I prefer this dealership above all others. They have always been honest, kind, fair, and respectful in my dealings with them over the years. To tell the truth, I don't expect to ever buy from any other dealership, and I am grateful for continued outstanding service. Riverfront is my dealership for life. More
They know my car! Best thing we ever did buying our Commander and Cherokee at River Front! We’ve put a ton of miles on the Commander and we’ve been very happy with main Best thing we ever did buying our Commander and Cherokee at River Front! We’ve put a ton of miles on the Commander and we’ve been very happy with maintenance of our cars. Nice job!👌 More
Warranty/recall service Mike G. Has been my service supervisor for many years. He has serviced my Jeeps several times with excellent results. I would recommend Riverfront Ch Mike G. Has been my service supervisor for many years. He has serviced my Jeeps several times with excellent results. I would recommend Riverfront Chrysler to anyone More
Quick service, costly for 10 days out of warranty I had a battery failure at 27,000 miles and 10 days out of warranty. In my experience, other brands would have covered it under goodwill. Not happy th I had a battery failure at 27,000 miles and 10 days out of warranty. In my experience, other brands would have covered it under goodwill. Not happy that wasn’t covered. More
Quick trip to service I have an appointment schedule for recall. Had a loaner set up. Work was complete before I could sign the service order. In and out in 10 minutes. I have an appointment schedule for recall. Had a loaner set up. Work was complete before I could sign the service order. In and out in 10 minutes. Thanks TJ Taylor for the great service More
Excellent service My jeep patriot needed servicing and I wasn’t sure where to take it since I’m between homes right now. Tj helped me to better understand my needs that My jeep patriot needed servicing and I wasn’t sure where to take it since I’m between homes right now. Tj helped me to better understand my needs that day as he knew I was a bit nervous about switching dealerships for my auto needs. I was thoroughly impressed with Tj’s professionalism and knowledge and how he guided me into a plan that suited my needs. I would definitely come back and see Tj again. Highly recommend :) More
Making a bad situation worse 2 months ago my Durango wouldn't start so I had to get it towed to riverfront. They were extremely helpful, but I had to go to Iowa for University the 2 months ago my Durango wouldn't start so I had to get it towed to riverfront. They were extremely helpful, but I had to go to Iowa for University the next day. Within a week I got a estimate and diagnosis. All was looking good, until how many rediagnosis I got. It went from 1k to 7k. Luckily, insurance covered most of it. The worst part is, I've had my car in the shop for 2 months with barely any updates. It's always something delayed. They don't care to expedite the process whether through rental or actual parts ordering. My experience with RiverFront has been a long but disappointing one. More
Service It is nice to have a service department that listens to your concerns, and truly takes the time to look into them, even if they end up being nothing. It is nice to have a service department that listens to your concerns, and truly takes the time to look into them, even if they end up being nothing. The service department is a pleasure to work with. More
Mike Nicoletti is simply amazing! Mike N. did everything right for me. I won’t go to anyone else at Riverfront CJDR! Thanks Mike you are totally customer oriented. He did not let me l Mike N. did everything right for me. I won’t go to anyone else at Riverfront CJDR! Thanks Mike you are totally customer oriented. He did not let me leave until my Pacifica was running right! More