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Riverhead Auto Mall

Riverhead, NY

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Reviews
Vehicles
4.4
463 Reviews
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1800 Old Country Road

Riverhead, NY

11901

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Showing 463 reviews

August 17, 2021

Clean facility staff is amazing Service Department is outstanding Donna is fabulous always kind and thinks of the customers first always go to riverhead it's such a great experience More

by kathleenwoods203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Harrison
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Aug 30, 2021 -

Riverhead Auto Mall responded

We appreciate your kind feedback of Riverhead Nissan and thank you for taking the time to leave us a review. Donna continues to provide our customers with exceptional service, thank you for recognizing her. Please do not hesitate to visit us again soon! Have a great day and thanks again.

August 17, 2021

Went to Have service Done Donna H is Absolutely great so kind and considerate always puts customer first the facility is clean and waiting time is great they are faster than anyplace I've been More

by kathleenwoods203
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Harrison, Paris Hanson, Ken Maxwell
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Aug 30, 2021 -

Riverhead Auto Mall responded

We appreciate your kind feedback of Riverhead Nissan and thank you for taking the time to leave us a review. Donna continues to provide our customers with exceptional service, thank you for recognizing her. Please do not hesitate to visit us again soon! Have a great day and thanks again.

August 10, 2021

Riverhead Nissan Dealership in Riverhead has a wonderful staff in all departments. The ease with which they take a customer through all the steps is incredible. The customer certainly feels like they are be More

by Mom22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Harrison, Kyle Price
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Aug 26, 2021 -

Riverhead Auto Mall responded

Thank you for this amazing review. We always strive for 5-star experiences at Riverhead Nissan. We love our customers and treat them like family. If you need anything, please give us a call. Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

August 04, 2021

My son and I had a great experience. The staff was knowledgeable and made the process quick and easy. I would definitely recommend them to friends and family! More

by Kmwalter71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi, Ken Maxwell
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Aug 04, 2021 -

Riverhead Auto Mall responded

We appreciate your kind feedback of the Riverhead Automall and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again. Thanks, Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

July 31, 2021

Every aspect of the experience was great. Michael Dougherty and Jim Doidin were both terrific. I would definitely recommend this dealer to anyone looking to buy a car More

by Lfe2957
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dougherty and Jim Doirin Both get 5 stars.
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Aug 04, 2021 -

Riverhead Auto Mall responded

Whether we are meeting new faces or longtime friends, each person that walks through our doors is extremely important to us. At Riverhead Hyundai, we work hard to build the relationships we have with our clients that are built on trust and respect - we certainly hope that this dedication shows in each appointment. Thanks, Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

July 25, 2021

Hello I have been going to Nissan Riverhead For years. Donna has taken care of us and our cars for quite some time now. The service team has always tried to help us in any way possible and very appreciati More

by djrez2282
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Harrison
Report | Print
Jul 27, 2021 -

Riverhead Auto Mall responded

We appreciate your kind feedback on Donna and our Nissan service department. Thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again. Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

July 25, 2021

I wouldn’t take my car any place else for service. They are fast and reliable. Donna in the service department is always kind and courteous More

by kringlekaren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Harrison
Report | Print
Jul 27, 2021 -

Riverhead Auto Mall responded

Whether we are meeting new faces or longtime friends, each person that walks through our doors is extremely important to us. At Riverhead Nissan, we work hard to build the relationships we have with our customers that are built on trust and respect - we love knowing that this dedication shows in each appointment. Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

July 24, 2021

Donna their service manager was horrible. The worst experience with car service I’ve ever had. Don’t go there. Waste of money and time More

by papster42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donna Harrison
Report | Print
Jul 27, 2021 -

Riverhead Auto Mall responded

We never like reading reviews like this. It is very surprising because Donna is usually our customer's highlight of their service experience with us. We would certainly like to know more about why your experience was not 5-stars. Please call me directly to speak further. Thanks, Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

July 24, 2021

Great dealership. Service personnel always friendly and professional. Quick service every time I brought my car for service. Waiting area neat and clean. In and out, no hassle. More

by Wws662000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Harrison
Report | Print
Jul 27, 2021 -

Riverhead Auto Mall responded

That is so amazing to hear! Thank you so much for taking the time to share your feedback with our team at the Riverhead Automall. It's great to know that we continue to provide our customers with everything they need. Have a great day! Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

July 17, 2021

Fast service, knowledgeable rep and friendly. Love the car recommended to us. Wish there had been more selection of colors and had a built in GPS instead of Apple play. Just older person who doesn’t like More

by Mcbird11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken , Donna Harrison, Ken Maxwell, Mario Gonzalez
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Jul 27, 2021 -

Riverhead Auto Mall responded

Thank you for your kind review. We strive to meet and exceed the expectations of all of our guests. Although there are inventory constraints that are out of our control we try our best to provide the best cars available. We hope to see you again soon in our dealership. Have a pleasant day! Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

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