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Riverhead Auto Mall

Riverhead, NY

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Reviews
Vehicles
4.4
458 Reviews
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1800 Old Country Road

Riverhead, NY

11901

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Showing 458 reviews

July 14, 2021

Not all requested repairs were made. Parts ordered were wrong first time out, car kept over night as result. Good customer service, not so hot follow up. More

by sorlac.alvarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Harrison
Report | Print
Jul 27, 2021 -

Riverhead Auto Mall responded

Hello and thank you for your feedback on your most recent visit with us. We always strive for a great experience for all of our guests. Your comments have been noted and addressed. We hope your next visit with us is 5-stars. If you need to speak further please do not hesitate to reach out. Thanks, Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

July 01, 2021

They are great…until the sale is done. If you have an issue they don’t want to know you! Tommy is very rude and likes to talk more than listen! More

by Trish
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Hertzovitz, Tommy Mammolito
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Jul 06, 2021 -

Riverhead Auto Mall responded

Trish, my name is Becky Edwards. I am the owner loyalty manager for the dealership. I would like to speak with you further about the issue at hand. If there is anything I can do to help I would like to do so. Please feel free to reach out to me directly to speak further. Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

June 26, 2021

So nice. People in especial front del Me Carl very very kind i hope tve mechanic doing good job thanks More

by alsanchez2647
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Carl front desk
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Jun 30, 2021 -

Riverhead Auto Mall responded

Hello and thank you for your great review of the Riverhead Automall. We always go above and beyond to provide that helpful and kind level of service. We are pleased to know that is how your visit with us went. We are here for anything else you should need. Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

June 26, 2021

We just needed service on both of our cars and as always Riverhead Nissan does not disappoint. They always go above and beyond. More

by Mo Haynes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Harrison
Report | Print
Jun 30, 2021 -

Riverhead Auto Mall responded

Thanks, Mo for the wonderful review of Riverhead Nissan. We appreciate you taking the time to leave your feedback and we look forward to seeing you again soon! Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

June 25, 2021

Have been going to this dealer for years Our salesman Brandon was great & took good care of us. We give him an A+. This is the 2nd car we got from Brandon. More

by Ronald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jun 30, 2021 -

Riverhead Auto Mall responded

Ronald, it is always satisfying to hear that our customers are having great experiences with us on a continual basis. We appreciate your loyalty and business. If there is anything else we can do for you, please let us know. Thank you, Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

June 08, 2021

What an awesome team! A very attentive group who really went the extra mile in making our visit enjoyable. Even though I leased my Murano from 112 Nissan, I choose Riverhead as I truely get the best servic More

by X
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donna Harrison
Report | Print
Jun 10, 2021 -

Riverhead Auto Mall responded

Thank you so much for your review of our dealership! We truly appreciate the feedback. We always strive for a quick and easy service process. Always great to hear when our team exceeds expectations. We hope to see you again. Thanks, Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

June 08, 2021

Nissan from the general manager the sales people to the service desk are the friendliest people and Donna at the service desk is very professional More

by Tommy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francois Wall, Donna Harrison, Ken Maxwell
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Jun 10, 2021 -

Riverhead Auto Mall responded

Here in Riverhead Nissan, we put a great amount of care and time into each appointment as we know the importance of a happy customer! We're certainly glad our dedication shows! Thanks, Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

June 02, 2021

Donna in service always takes care of us, makes sure we get what we need on our Pathfinder and treats us like family. We love this brand, and service staff at this dealership. Also spoke to Frank about ge More

by AutoProDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Harrison, Frank Badamo
Report | Print
Jun 02, 2021 -

Riverhead Auto Mall responded

Thanks for this amazing review. Donna is always going above and beyond for our service customers. Your loyalty to the Nissan brand and our dealership is greatly appreciated. We're here for any of your future needs. Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

June 02, 2021

This is my 4th car that I’ve purchased from Riverhead Auto Mall. I shopped around and they had the best deal. I’ll be back! More

by Cinamag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giancarlo
Report | Print
Jun 02, 2021 -

Riverhead Auto Mall responded

Thank you very much for your loyalty and this 5-star review! Wishing you all the best in your new vehicle! We will let Giancarlo know about your kind words. If we can help with anything, please call me. Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

May 25, 2021

So I "just dropped in", as per instructed. NO WAIT!!! YAYE! Checked in, had a seat, COFFEE BAR available (what's better than that?) And such friendly employees, love it! I kinda felt like I was at an ex More

by Bdesanctis54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Harrison, Mario Gonzalez
Report | Print
May 26, 2021 -

Riverhead Auto Mall responded

Hello, and thank you for your great feedback. We are glad that you enjoyed our amenities while servicing your vehicle with us. You may need to pay a bit more for lifetime wipers, but that ensures peace of mind that they will last. We hope to see you again in our dealership soon. For anything else you should need, feel free to reach out. Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

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