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Riverhead Auto Mall

Riverhead, NY

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Reviews
Vehicles
4.4
463 Reviews
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1800 Old Country Road

Riverhead, NY

11901

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Showing 463 reviews

July 16, 2021

The dealership is always spotlessly clean. The staff is knowledgeable and is happy to explain everything to me👍🏼. I bought my 2008 Nissan at this dealership and have had all of my service done there. More

by Skf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Harrison
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Jul 27, 2021 -

Riverhead Auto Mall responded

Thank you for your five-star review. Our team at Riverhead Nissan always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care. Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

July 16, 2021

The service department is very accommodating, especially Donna. She was able to help get our car serviced in and out the same day to avoid rental. Especially helpful when the cost of rentals is sky high n More

by Nikkip7321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Harrison
Report | Print
Jul 27, 2021 -

Riverhead Auto Mall responded

Thank you so much for your review of Riverhead Nissan's service department! We truly appreciate the feedback and hope to hear from you again. Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

July 15, 2021

Would recommend the dealership and Raj. The buying process was smooth and quick. I will continue to use riverhead Hyundai and I will continue to buy my cars from Raj More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Sekhon
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Jul 27, 2021 -

Riverhead Auto Mall responded

Here at Riverhead Hyundai, we put a great amount of care and time into each appointment as we know the importance of a happy and healthy customer! We certainly hope our dedication shows! Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

July 14, 2021

My Sales Consultant Giancarlo Cappiello was the BEST FRIENDLY ever. He went above and beyond for me. Highly recommend him. 2 other family members bought cars with him within 3 days. More

by tee_naturally
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giancarlo Cappiello
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Jul 27, 2021 -

Riverhead Auto Mall responded

We are happy to hear that Giancarlo and the team were able to represent you with professionalism and efficiency. Thank you for your kind comments, and we appreciate your referrals. Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

July 14, 2021

Had a great experience buying our new Hyundai Palisade, The salesman Mike worked hard for us and kept great communication. Car was prepared beautifully thanks again! More

by Metalprankster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dougherty
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Jul 27, 2021 -

Riverhead Auto Mall responded

We are delighted to hear that you appreciate all our firm has to offer. From all of us at the Riverhead Automall, we hope you enjoy the rest of your day! Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

July 14, 2021

Not all requested repairs were made. Parts ordered were wrong first time out, car kept over night as result. Good customer service, not so hot follow up. More

by sorlac.alvarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Harrison
Report | Print
Jul 27, 2021 -

Riverhead Auto Mall responded

Hello and thank you for your feedback on your most recent visit with us. We always strive for a great experience for all of our guests. Your comments have been noted and addressed. We hope your next visit with us is 5-stars. If you need to speak further please do not hesitate to reach out. Thanks, Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

July 01, 2021

They are great…until the sale is done. If you have an issue they don’t want to know you! Tommy is very rude and likes to talk more than listen! More

by Trish
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Hertzovitz, Tommy Mammolito
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Jul 06, 2021 -

Riverhead Auto Mall responded

Trish, my name is Becky Edwards. I am the owner loyalty manager for the dealership. I would like to speak with you further about the issue at hand. If there is anything I can do to help I would like to do so. Please feel free to reach out to me directly to speak further. Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

June 26, 2021

We just needed service on both of our cars and as always Riverhead Nissan does not disappoint. They always go above and beyond. More

by Mo Haynes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Harrison
Report | Print
Jun 30, 2021 -

Riverhead Auto Mall responded

Thanks, Mo for the wonderful review of Riverhead Nissan. We appreciate you taking the time to leave your feedback and we look forward to seeing you again soon! Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

June 26, 2021

So nice. People in especial front del Me Carl very very kind i hope tve mechanic doing good job thanks More

by alsanchez2647
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Carl front desk
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Jun 30, 2021 -

Riverhead Auto Mall responded

Hello and thank you for your great review of the Riverhead Automall. We always go above and beyond to provide that helpful and kind level of service. We are pleased to know that is how your visit with us went. We are here for anything else you should need. Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

June 25, 2021

Have been going to this dealer for years Our salesman Brandon was great & took good care of us. We give him an A+. This is the 2nd car we got from Brandon. More

by Ronald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jun 30, 2021 -

Riverhead Auto Mall responded

Ronald, it is always satisfying to hear that our customers are having great experiences with us on a continual basis. We appreciate your loyalty and business. If there is anything else we can do for you, please let us know. Thank you, Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

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