Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Riverhead Auto Mall
Riverhead, NY
476 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
476 Reviews of Riverhead Auto Mall
August 16, 2026
My Sales Consultant Frank Badamo was outstanding. He listened to my requests and found the exact Frontier I was looking for. If you’re looking for a knowledgeable and experienced professional, I hig He listened to my requests and found the exact Frontier I was looking for. If you’re looking for a knowledgeable and experienced professional, I highly recommend Frank Badamo at RiverHead Auto Mall. More
by Roy
Employees Worked With
Frank Badamo
August 10, 2026
Always a pleasure at Riverhead Nissan Donna in the service department is absolutely amazing Jerry did not even let me stand there 5 minutes before he came over to help very accommodating professional service department is absolutely amazing Jerry did not even let me stand there 5 minutes before he came over to help very accommodating professional and courteous More
by kathleenwoods203
Employees Worked With
Donna
July 24, 2026
“Ray" my Service Advisor was "Great & Accommodating" to my Needs and Requests pertaining to Service of my Vehicle!! A very well run Service Department & “Customer Friendly”!! Rick M. Cosentino.. P.S.: It my Needs and Requests pertaining to Service of my Vehicle!! A very well run Service Department & “Customer Friendly”!! Rick M. Cosentino.. P.S.: It would be great if “Car Wash VOUCHERS" were Adopted by the "Service Manager" for Service Customers!!Thank You... More
by rickc911
Employees Worked With
Ray-Service Advisor
July 19, 2026
Dave was very thorough and helpful and although it was a long wait he tried to accommodate me in any way possible and I had a pleasant experience.i would recommend David Hill. long wait he tried to accommodate me in any way possible and I had a pleasant experience.i would recommend David Hill. More
by mlatzen821
Employees Worked With
David Hill
July 05, 2026
This is the worst dealership. Ragh will lie to you and the financial guy will just throw papers in your face to make a sale. I bought a 2026 Hyundai Tucson. I wasn’t happy with it Ragh will lie to you and the financial guy will just throw papers in your face to make a sale. I bought a 2026 Hyundai Tucson. I wasn’t happy with it so I went to Subaru, they did a car fax on it, it was in a front end accident and they bought it at an auction, so needless to say I was taken advantage of. Stay away from this dealership!!! They are shady. The service department is nasty too. I’m beyond happy with my Subaru! They were fantastic. Go to Subaru or Volkswagen for your next car. They will treat you like family and not take advantage of you and the service department is excellent and very friendly. More
by Chatty
Employees Worked With
Ragh
June 25, 2026
Very unprofessional experience with the manager, Ken. I originally left a 1-star review after bringing my car in for a turbo coolant leak. My review simply described my experience, which was that the sho I originally left a 1-star review after bringing my car in for a turbo coolant leak. My review simply described my experience, which was that the shop found no leak and was unable to explain where the coolant was disappearing to. I was told to call back if the tank became empty again, which it did, so I called back today and Ken informed me there was a note on my account stating that I "bashed them online" and was "never welcome back". My original review was not insulting or abusive. Ken was adamant that my review was a lie, telling me it stated they "did nothing". Instead, my review specifically stated they "did not fix anything". I recognize they ran diagnostic testing but since they were unable to find a problem, nothing was fixed to prevent it from happening again. When I tried to explain this distinction to Ken on the phone, he became hostile, repeatedly talking over me and raising his voice, insisting I could never return. Being refused future service for leaving an honest review is extremely unprofessional, however, I would choose to not return regardless. More
by christinepavlicko
Employees Worked With
Ken
May 28, 2026
I purchased a 2026 Ioniq 5 SEL at the end of April. Ed Brightman was my sales representative. I HATE dealing with high pressure dealers who waste my time. By the time I found Ed and Riverhead Hyundai, Ed Brightman was my sales representative. I HATE dealing with high pressure dealers who waste my time. By the time I found Ed and Riverhead Hyundai, I had interacted with several dealers, who all gave me the usual hassle; they had to talk to their managers, couldn't give me ANY idea of pricing without a visit to the showroom, where I would invariably spend several hours. But Ed Brightman and Riverhead Hyundai were different. Ed was great to work with; we had a deal literally in one short morning of a few emails and a couple of no hassle phone calls. Ed was very transparent with pricing and the whole thing came together quite easily. The car came in a week later and was waiting for me when I arrived to pick it up. The business office was professional and the car had been well- prepped and beautifully presented. Ed Brightman and Riverhead Hyundai were certainly worth the 30 mile trip! I highly recommend them. Thank you Ed for a great purchasing experience! More
by Cruise King Travel
Employees Worked With
Ed Brightman
April 27, 2026
I had a Great Service Visit @ Riverhead Hyundai on Feb 20th 2026-With my “Service Advisor-Raymond”!! As usual he was “Very Proactive & Responsive” to my “Needs & Requests”!! Recommending what I need and w 20th 2026-With my “Service Advisor-Raymond”!! As usual he was “Very Proactive & Responsive” to my “Needs & Requests”!! Recommending what I need and what I don’t Need!! More
by rickc911
Employees Worked With
Raymond-Service Advisor
