Riverhead Auto Mall - Service Center

Not all requested repairs were made. Parts ordered were wrong first time out, car kept over night as result. Good customer service, not so hot follow up. wrong first time out, car kept over night as result. Good customer service, not so hot follow up. More

We just needed service on both of our cars and as always Riverhead Nissan does not disappoint. They always go above and beyond. Riverhead Nissan does not disappoint. They always go above and beyond. More

What an awesome team! A very attentive group who really went the extra mile in making our visit enjoyable. Even though I leased my Murano from 112 Nissan, I choose Riverhead as I truely get the best servic went the extra mile in making our visit enjoyable. Even though I leased my Murano from 112 Nissan, I choose Riverhead as I truely get the best service! Thank you so much Riverhead Nissan!! More

Donna in service always takes care of us, makes sure we get what we need on our Pathfinder and treats us like family. We love this brand, and service staff at this dealership. Also spoke to Frank about ge get what we need on our Pathfinder and treats us like family. We love this brand, and service staff at this dealership. Also spoke to Frank about getting a new one one the 22's arrive! More

So I "just dropped in", as per instructed. NO WAIT!!! YAYE! Checked in, had a seat, COFFEE BAR available (what's better than that?) And such friendly employees, love it! I kinda felt like I was at an ex YAYE! Checked in, had a seat, COFFEE BAR available (what's better than that?) And such friendly employees, love it! I kinda felt like I was at an exclusive, expensive"ish" high class car dealership! I'll def take it! Thanks all! (My ONLY complaint, was the cost of new windshield wipers..almost $50!!! YIKES! But they WILL LAST FOR THE LIFE OF MY CAR, RIGHT?!🥴) (Even sweet Donna was taken aback at the price! Ah well, Donna...😜) More

Staff is wonderful .. especially Donna.. we are repeat customers when it comes to our cars snd getting serviced in riverhead Thanks again Joanne & Billy Lamb customers when it comes to our cars snd getting serviced in riverhead Thanks again Joanne & Billy Lamb More

Very friendly service department quick service good customer service overall good experience. Very clean service department. Easy to make an appointment that says it all customer service overall good experience. Very clean service department. Easy to make an appointment that says it all More

Was told they were going to do a recall and update computer. But was not done? I personally was not there but son in law waited for car and was told they were going to do. Was not done computer. But was not done? I personally was not there but son in law waited for car and was told they were going to do. Was not done More