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Riverhead Auto Mall - Service Center

Riverhead, NY

4.5
72 Reviews

72 Reviews of Riverhead Auto Mall - Service Center

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May 05, 2020

Superb service, great staff. On time delivery. Donna is the best, very responsive and a joy to work with. She is truly a major asset. More

by dvp11933
Recommend Dealer
Yes
Employees Worked With
Gregg Zebuth, Donna Harrison
May 15, 2020 -

Riverhead Auto Mall responded

Thank you for the 5 star rating! We appreciate that you took the time to leave us a positive review. Our team does their best to make sure every customer leaves happy. If there is anything more we could do for you, let us know!

April 23, 2020

Went to the dealership to have my oil changed and tires rotated ...I was in/out quickly.. service was great. Very clean!! I will definitely be back! More

by cco701
Recommend Dealer
Yes
Employees Worked With
Donna Harrison
May 15, 2020 -

Riverhead Auto Mall responded

Thank you for your feedback! We are pleased to hear how well you enjoyed yourself. Our staff does a brilliant job at taking care of our customers. Let us know if we may be of further assistance.

February 25, 2020

What excellent service! Had a short wait and good communication with Service Advisor. Friendly and concerned with me and my car care.Assisted me with car questions as well. More

by Bert
Recommend Dealer
Yes
Employees Worked With
Pete was great!
Mar 02, 2020 -

Riverhead Auto Mall responded

Thank you for your feedback! We are pleased to hear how well you enjoyed yourself. Our staff does a brilliant job at taking care of our customers. Let us know if we may be of further assistance.

February 19, 2020

Riverhead Hyundai is a death trap they sell you cars two years later they break down and then will you bring it back in there they rush to fix it up or they got some unprofessional person that don't know ho More

by Knicks11934
Recommend Dealer
No
Employees Worked With
Peter, Michael Puleo, Edward Brightmen
Mar 02, 2020 -

Riverhead Auto Mall responded

Please contact us at your earliest convenience so that we may better understand the situation and resolve any outstanding issues. Please contact Becky Edwards at 631-369-0600 ext 724.

January 31, 2020

The Riverhead Nissan Dealership is a highly professionally run system.From the time you effortlessly drop your vehicle off till you pick it up you feel great about the way you have been treated More

by Simon
Recommend Dealer
Yes
Employees Worked With
Ken..(see my write up), Donna Harrison
Mar 02, 2020 -

Riverhead Auto Mall responded

Thank you for the 5 star rating! We appreciate that you took the time to leave us a positive review. Our team does their best to make sure every customer leaves happy. If there is anything more we could do for you, let us know!

July 19, 2019

Service The Service Department has helped us out tremendously, especially since this past visit. I was on the LIE and tire light came on which I have not seen More

by Carguy,Mario123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Harrison, Ken Maxwell, Mario Gonzalez
Jul 19, 2019 -

Riverhead Auto Mall responded

Thank you for taking the time to leave us a positive review! Our Service Department strives to do a great job of helping customers with their cars! We appreciate you noticing that and sharing your experience today! If there is anything else we can help you with don't hesitate to let us know! -Riverhead Automall

May 22, 2019

Great friendly service; car ready when u was told it would . Happy with the service. Comfortable waiting area, with great coffee and delish cookies. Donna is a friendly, competent service rep. Car ready on time, More

by BarDon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Harrison
Jun 04, 2019 -

Riverhead Auto Mall responded

Thank you for taking the time to leave us a positive review! Our Service Department strives to do a great job at helping customers with their cars! We appreciate you noticing that and sharing your experience today! If there is anything else we can help you with don't hesitate to let us know! -Riverhead Automall

February 26, 2019

Excellent Service write Donna Harrison is a gem. Polite, caring, knows her business and is the only reason I keep coming back for service. Would recommend Ser More

by Bigbadman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Harrison
Feb 28, 2019 -

Riverhead Auto Mall responded

Thank you for taking time to leave us a review! We are thrilled to hear that you had such an excellent time working with Donna - we agree that's she's great! If there's anything else we can do for you in the future, let us know. It's a pleasure to help!

January 05, 2019

efficient & courteous professional service Riverhead Hyundai is reliable, explains points of view, varies possible solutions and dates forr carrying out proposed actions. They also have a comf More

by Lin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am sorry. I did not note names.
Jan 09, 2019 -

Riverhead Auto Mall responded

We appreciate the feedback, Lin! It was a pleasure getting your vehicle taken care of and we are happy to hear you had a good experience. If you need anything else, just give us a call or stop by!

August 08, 2018

Oil change and tire rotation I always enjoy using this dealership for my car maintaince. They run on time, efficient and always friendly. I have used this dealership since I pu More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Harrison
Aug 10, 2018 -

Riverhead Auto Mall responded

Thank you very much, Marie, for the recommendation! We take pride in our ability to get the job done right and quickly at every visit. Looking forward to your next visit!

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