Riverhead Bay Subaru

A totally satisfing sales experience. There was no pressure on us to make a decision, all of our questions were answered, additional usefule information was provided. Once we made the decision, the s pressure on us to make a decision, all of our questions were answered, additional usefule information was provided. Once we made the decision, the sales associate held our hands through the whole process of financing, insurance and licensing. There were no surprises as we were told at every step in the process exactly what was happening, and what it all meant. It seemed like no time at all, and we were sitting in our new vehicle. The sales associate sat with for a long time to make sure that we understood all of the features of the new auto, and answered all of the questions we could think of. There was no rush on his part to finish until we were very happy. I would highly recommend coming to this dealer to anyone in the car market, you will not be disapointed. Ask to see Bob Mall, the sales associate who provided this wonderful experience to us. The rest of the team was also great. More

The sales team at Riverhead Bay Motors were some of the friendliest and most knowledgeable people with whom I have dealt. In particular, I would like to thank Linda Manning for taking a lot of time to mak friendliest and most knowledgeable people with whom I have dealt. In particular, I would like to thank Linda Manning for taking a lot of time to make me feel comfortable about my choice and new Subaru purchase; e.g., encouraging me to sit in several models, taking a test drive, teaching me how to operate the complicated (to me) cell phone operations, etc.. She even drove me to my home to get additional information that was needed for the sale! Her attention went above and beyond my expectations. The sales manager - unfortunately I forgot his name -- showed unanticipated concern when he noticed I had been there all morning and treated Linda and me to a restaurant lunch! Hopefully he will read this and learn of my appreciation for his kind and generous gesture. Ken, the financial manager, was friendly and took the time to get me the price and financing that I needed to close the deal. He was extremely easy with whom to work and was never pushy or impatient. I often work in Riverhead and I will definitely make an effort to "stop by and stay hi" to my new friends! In short: I highly recommend this dealership. More

I spent the past year researching and shopping around for my next new car. Once I decided I was going to get either a Subaru Outback or a Forester, I began visiting all the Subaru dealerships on Long Island. my next new car. Once I decided I was going to get either a Subaru Outback or a Forester, I began visiting all the Subaru dealerships on Long Island. All the dealerships were friendly but I felt the most comfortable @ Riverhead Bay Subaru. The Atmosphere is relaxed and has a business casual feel. I never felt pressured or hounded by the sales people as I walked around the lot looking at their cars. I test drove a few vehicles on various visits and on my third visit to Riverhead, I chose to buy a 2013 Outback. Ken Blume was the sales man that assisted me. He was very knowledgeable about the Outback and came across as helpful, not pushy and had a easy going demeanor. When it came time to negotiate a price they were very willing to come down to a number I felt was more than fair. Overall I would definitely recommend Riverhead Bay to someone looking to buy either a Subaru or a VW. Since my purchase a week ago, I have received 2 emails from employees @ Riverhead Bay, that I had contact with during my purchasing process, thanking me for my purchase and making sure that if I had any questions that they were there to help. More

This is the second time we have purchased from Mr. Ken Blume. We returned because he is a pleasure to deal with. Our Experiences with Riverhead Bay Sabaru weather the sales department or services have be Blume. We returned because he is a pleasure to deal with. Our Experiences with Riverhead Bay Sabaru weather the sales department or services have been very positive. It is a very calm and professional car dealership. Thank you for making our experiences exceptional. Ken and Susan McGuire More

Mr. Housner was very nice and helpful when there was an issue with my service warranty on a repair I needed for my PT Cruiser. Mr. Housner immediately offered assistance when the service Department wasn't issue with my service warranty on a repair I needed for my PT Cruiser. Mr. Housner immediately offered assistance when the service Department wasn't accepting the extended warranty I purchased. I got my repairs covered because of Mr. Housner. I have very much confidence in dealing with Mr. Housner and will recommend him to other people buying a car or helping with a problem after the purchase. It is great that their are people that do still care after your purchase. Thank You Kevin McCarren More

When my husband and I arrived on a rainy Saturday to look at outbacks, we were greeted by Jeff Lewis. We did some looking on line, so we knew what we wanted. Jeff showed us the outbacks he had in stock. Ev at outbacks, we were greeted by Jeff Lewis. We did some looking on line, so we knew what we wanted. Jeff showed us the outbacks he had in stock. Even though it was raining, he was happy to run us through the rain to look at the different outbacks on the lot. When we found the one we liked, he informed us of all the incentives that were available for us. He assisted us in transfering our insurance and registration. Jeff took the time to explain all the different functions and even set up my blue tooth. Ken in financing was very helpful also, making the paperwork as easy as possible. Two hours later, we were driving out in our new Subaru Outback! I have only had my new Outback for a week, but would highly recommend buying one from Jeff and his associates at Riverhead Bay Subaru! More

Everyone was very welcoming and eager to help me. Jeff was great! He knew right off the bat what I was looking for and went above and beyond to get it for me. Ken in financing was also amazing. He did eve was great! He knew right off the bat what I was looking for and went above and beyond to get it for me. Ken in financing was also amazing. He did everything he could to make sure I got the best deal possible. They are amazing at Riverhead Subaru. I will always recommend the guys that worked with me to help get me the safest car on the road! More

Jeff Lewis is great. Just what you want in a salesman. No hard sell, extremely personable and knowledgeable about the product and a great sense of humor as a bonus. I found exactly what I wanted in a us No hard sell, extremely personable and knowledgeable about the product and a great sense of humor as a bonus. I found exactly what I wanted in a used Subaru and Jeff listened carefully to my requirements. If you are looking for a great car and an easy, no hassle sale, run don't walk to see Jeff Lewis at Riverhead Bay Subaru. Thx Jeff. More

I came into your dealership because of a online add about a Mini Cooper. I did not like the car but Jeff Lewis showed us the line of Subaru cars and we loved them. Price was a consideration and Jeff worked w a Mini Cooper. I did not like the car but Jeff Lewis showed us the line of Subaru cars and we loved them. Price was a consideration and Jeff worked with us to make a deal that turned out to be much better than my pre approved loan through my bank. I absolutely love my 2013 Subaru Crosstrek XV and I have a payment that is manageable and a great rate. At no time during my visit did I feel pressured to purchase or feel rushed. Jeff was extremely helpful and took the time to explain all options. We walked in at 3 pm on a Saturday and drove away two hours later in our new Subaru. I would highly recommend Riverhead Bay Subaru and Jeff Lewis to anyone considering buying a new or used car. Best regards, James McAlister More

Went online found vehicle I wanted. Called Jeff and he walked me through the application process. Went to dealership and bought vehicle. Easy as Pie!!!! walked me through the application process. Went to dealership and bought vehicle. Easy as Pie!!!! More