The only reason why Volkswagen kept me as a customer after the whole "Dieselgate" issue is Joe Passalacqua at Riverhead Bay. When VW had announced that they will probably be buying back cars, I went down to Riverhead Bay to see what was out there. I hadn't walked onto the sales floor there in over a year, and Joe greeted me by name. That's something special. It was a difficult search finding me the car I wanted as it had to have a very specific set of features, and Joe did his absolute best to help. He was able to find me what I wanted and at a fair price. His follow-up calls and letters were greatly appreciated. I highly recommend you go see him if you are looking for someone who is knowledgeable, personable, and patient. Additionally, kudos to the service staff here, including Michele and Jessica. After buying a car, they will truly take care of you for the rest of the way. Courteous, professional, and friendly. I've never had any issues after work being done: the tech staff is top notch.