Riverhead Ford Lincoln

Ian was onpoint I arrived on a rainy Sunday to look at a car. Ian made himself available and spent about an hour with me showing me not only the car I was interested I arrived on a rainy Sunday to look at a car. Ian made himself available and spent about an hour with me showing me not only the car I was interested in but several others as well. I got the impression he was in tune with my needs and while I wound up buying the car I wanted anyway, I did appreciate his time in showing me the others. I took several test drives and he answered all my questions. He then went above and beyond by coordinating the sale even when he was off by cell phone and then also by working around my schedule to pick the car up. It was a good deal and a good car. The only gripe I had was the plate fee not being on the initial sales form. It was another $300 out of pocket that I was not expecting but it was not a "surprise" fee as I know I had to pay it but I thought it was on the original purchase order. Really more of a miscommunication then anything else. Can't fault them for that. So far the car is mint and I have complaints. I had a pre-approved loan and all together my total time spent at the dealer was about 2 hours. (2 different days as my funding had to clear before they could release the car) They were certainly friendly and speedy. I would definitely recommend buying a car from them and specifically Ian. If the car lasts I will be going back. More

Happy Customer Bill Seydel made purchasing a pleasure. He was very thorough explaining the sales contract. When we went to pick up the new vehicle, he went ov Bill Seydel made purchasing a pleasure. He was very thorough explaining the sales contract. When we went to pick up the new vehicle, he went over all the electronics in the Ford Explorer. and also helped me to set my phone to the new computer. We were welcomed back at anytime for further assistance.. More

satisfied I had a wonderful experience with this dealership. The sales person was pleasant & I felt no pressure. As a women it is very hard to purchase a car bu I had a wonderful experience with this dealership. The sales person was pleasant & I felt no pressure. As a women it is very hard to purchase a car but this dealership & salesman with his no pressure & helpful advice made me feel that I made the right decision & I am thankful. More

Fantastic, smooth transaction! Usually buy a car is a hassle, but not at Riverhead Ford Motors. The salesman, Bill Seydel was great. Showed us the car, test drove and purchased the Usually buy a car is a hassle, but not at Riverhead Ford Motors. The salesman, Bill Seydel was great. Showed us the car, test drove and purchased the vehicle. It was effortless! Bill took care of the entire transaction. All I had to do was pick the vehicle up the next day. Did not expect to buy the vehicle that day. The timing was right. More

Great service department. I have been using Riverhead Ford service department for many years. I would highly recommend Riverhead Ford. They have exceptional ser department. I have been using Riverhead Ford service department for many years. I would highly recommend Riverhead Ford. They have exceptional service. One of the reason I purchase and or lease my vehicles from them. More

Got all the facts, end no bulxxxx ! I felt no pressure in buying a car here, they answered all my questions and educated me more about the product. My salesmen was Tom and I felt he was I felt no pressure in buying a car here, they answered all my questions and educated me more about the product. My salesmen was Tom and I felt he was looking to get me the vehicle that I was in search of not the one he needed to sell. More

Always a pleasure Working with Steve R since 1993. The reason we use this dealership. Last few leases also worked with Bill S. Both men make our experience easy and alw Working with Steve R since 1993. The reason we use this dealership. Last few leases also worked with Bill S. Both men make our experience easy and always satisfied. More

My New Car I was looking for a new tow vehicle checked several dealers on line. Riverhead was the only one to call me back. I spoke to Donald who listened to wha I was looking for a new tow vehicle checked several dealers on line. Riverhead was the only one to call me back. I spoke to Donald who listened to what I needed and came up with the right vehicle and we made a deal. In two days I was in a new Explorer. Thank you. More

Just a complete and smooth experience Everything was great, Wayne my service advisor is so professional and pleasant Just a great experience,I recommend this dealership to anyone who lik Everything was great, Wayne my service advisor is so professional and pleasant Just a great experience,I recommend this dealership to anyone who likes Ford products More

New Nautilus I love my new Nautilus!! We had a great experience with Bill, he was very helpful and professional. I feel like we are in good hands! I love my new Nautilus!! We had a great experience with Bill, he was very helpful and professional. I feel like we are in good hands! More