Riverside Chevrolet Buick GMC Of Rome

Great Sales people. (David Cook) The people here are so nice. Went in for a recall on my 2013 equinox and left with a 2017 Equinox. My sales person David Cook was so nice and went out The people here are so nice. Went in for a recall on my 2013 equinox and left with a 2017 Equinox. My sales person David Cook was so nice and went out of the way to help me get my new car. Thank you David More

Great experience with purchase. Not sure about service yet I was pleasantly pleased with the purchase of my truck. I had contacted several sales persons via email and facebook. They had posted adds on facebook I was pleasantly pleased with the purchase of my truck. I had contacted several sales persons via email and facebook. They had posted adds on facebook. I had located a new truck I was interested in but Riverside didn't have it. I was looking to have it transfered from another dealership. They seemed to just blow me off. I did however stop by and talked with a different sales guy (Lowell). They were busy that morning and short handed. He still took the time to work with me. I bought the truck and he has since called several times to check on me. However I have experienced some issues with the truck cutting out or missing especially when under a load so I took it in for the shop to check it out. After a couple days they called saying they don't notice it doing as I had explained. They asked if I could pull my camper and let a tech ride with me. I did and he saw what I was talking about. It also acted up after I unhooked from my camper. He rode again and saw it as well. They kept it another day and reset the shift set points in the Transmission told me to "drive it like I stole it". Said i was probably driving it too easy. It is still cutting out through 2nd & 3rd gears especially if I'm climbing a hill. More

First ever Cheverolet purchase I have driven a loaded Ford Expedition EL for over 10 years and was just not comfy in them anymore. I contacted the Riverside about trying out a Chevy I have driven a loaded Ford Expedition EL for over 10 years and was just not comfy in them anymore. I contacted the Riverside about trying out a Chevy! JR Rutledge was the salesman and was very helpful to find the exact match for me! It's always nice to find a someone who will help find the perfect car like what you are use to. Once we found the perfect suburban JR worked with the numbers to also make that work out for my finances! Thanks to all the staff who made my first ever Checy purchase a great one! I highly recommend Riverside and JR Rutledge to everyone!! Thanks!! More

Fabulous customer service I recommend JR at Riverside Chevrolet in Rome Ga. Very courteous salesman. I love my car. Thank you for your patience in earning my business. I recommend JR at Riverside Chevrolet in Rome Ga. Very courteous salesman. I love my car. Thank you for your patience in earning my business. More

Goes above and beyond to make you happy. I found this dealership when I was 'googling' around for a local dealership that sold the type of car I was looking for. I had looked at quite a few c I found this dealership when I was 'googling' around for a local dealership that sold the type of car I was looking for. I had looked at quite a few cars before driving here. Although it was a little further than I had planned to drive, I saw a couple of cars that caught my eye on their website in my price range so I decided to drive over on my day off. Let me say that I chose to look at a dealership vs. private seller because, even though I was looking for a used vehicle, it has been my experience in both scenarios, that the 'right' dealership will do the right thing by you that a private sale might not be able to or want to. And Riverside did not disappoint. I was introduced to JR within the first minute of walking in the door and he was a delight. I understand, that is the job of a salesman to be a delight but he really was. In all the correct ways. Not in some of the annoying and really obvious ways that a lot of salesman can be. He was very genuine. Without trying to make a long story longer, there were 2 vehicles that I drove, and wanted, but the price wasn't what I was willing to pay. He offered one of the vehicles to me for what my budget was (and it was a fairly significant difference). He told me about some of the options that would bring the price down. He was able to bring it down without leaving me feeling like I was losing something by taking the deal, frankly. I didn't and don't feel that way today. And what made my experience with this dealership over the top for me is that when I got home with my new/used car, my husband noticed a very small crack in the rear bumper and a little bit of scruff on the front bumper (paint scratches that I had already noticed). I took it back to JR the same day and showed it to him. He took the vehicle back in, a WEEK later (because I had to go out of town that weekend and was not able to leave it with him the same day). He gave me a loaner vehicle for 4 days (same type of car/year), and REPLACED the bumper as well as touching up the paint on the front end. Again, this was not a new car, it was 2013 vehicle. I'm sure there is more that I could say about my positive experience there but it is already dragging on. Just know that I would recommend this dealership and JR, when buying a vehicle. He is fair and will work with you to make sure you're happy. I will definitely be back there when I'm in the market for another vehicle. More