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Riverside Chevrolet

Riverside, CA

4.9
1,212 Reviews

8200 Auto Dr

Riverside, CA

92504

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Showing 1,212 reviews

September 23, 2017

Same day service Brought me and my wife’s car in for routine service and both were done in less than two hours while waiting for them. Our service advisor was great... More

by jdk595
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denny
September 20, 2017

just another dealership horror story was told vehicle would be ready by noon on monday. actually ready at 5pm. I had to call at 3pm to find out if the truck was ready adn was told i would More

by STEVE PIZZIFRED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service writer
Oct 03, 2017 -

Riverside Chevrolet responded

Steve we appreciate your feedback and would like to better understand your experience, our Service Manager Dion will be reaching out to you soon. We work hard to provide the best customer experience for our guests but we sometimes miss the mark, we can only fix what we know about so input like your is crucial to us as we grow. Thank you for taking the time to share.

September 19, 2017

Wish it was still SINGH Used to love this dealership. They made me a great deal and took care of me till recently. My Captiva transmission went out and I had it towed to the More

by C. Allen Umbarger Jr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Saleem
Oct 03, 2017 -

Riverside Chevrolet responded

Mr Umbarger, thank you for sharing your experience with us. Although we work hard to provide the very best customer service possible we admit that we don't always get it right however, we can only fix what we know about so your feedback is important to us. We are sorry we missed your business but we will be using your input for training to ensure future guests dont have a similar situation.

September 15, 2017

Albert worked hard to get us a great deal on a new Cruze Car buying is a lot g process but Albert helped so much and kept my kids entertained while we waited for the deal to be approved. More

by KC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert
September 15, 2017

Factory Service 2016 Impala Steve Edwards explained all of the all of the applicable warranties on my vehicle. He handled a recall issue involving a fuse for the trunk release a More

by Stephen Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Edwards Service Dept.
September 14, 2017

Great service Exceptional service . Alfredo was professional, helpful and attentive. I would recommend him to my family and friends. He was friendly and walked us More

by Marybe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfredo
September 12, 2017

Great Customer Service Albert provided exceptional customer service. He went above and beyond to ensure that all of our questions and concerns we addressed. The entire exp More

by janet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert
September 10, 2017

Might try them again Husband brought Vehicle parts had to be ordered did we want to leave it or come back was told they would be there in approx 3 days ( took my vehicle More

by Odare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Two different service worked with me , and another one with my husband
Sep 11, 2017 -

Riverside Chevrolet responded

Thank you for your feedback, we strive to continually improve our customer experience and there are some things you mentioned that we would like to get more info on so we can fix them, would you mind sending a short email to our Service Manager Dion with a few more details? We know we arent perfect but we can only fix those issues we know about and your input will help us get better! Thank you :)

September 09, 2017

Bought 2 cars... I bought 2 cars in a week. Great service, great deals. Courteous people at every turn. I would definitely come back for my next purchase. More

by Marco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert
Sep 11, 2017 -

Riverside Chevrolet responded

Two cars? That's double awesome Marco! We very much appreciate your business and also you taking a moment to share your experience, Albert works hard for his customers and we know he will be thrilled to read your great review! Thank you Marco! :)

September 09, 2017

Front brakes, general servicing I have been coming to Riverside Chevy for servicing my Malibu for many years. They have always been friendly, courteous and helpful. It ahs over 300,0 More

by robert19024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Wood
Sep 11, 2017 -

Riverside Chevrolet responded

Robert that is great to hear! We very much appreciate your continued business AND the FIVE STARS!!! We will make sure James gets a hi-five, and we look forward to your next service visit :)

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