
Riverside Chevrolet
Riverside, CA
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Same day service Brought me and my wife’s car in for routine service and both were done in less than two hours while waiting for them. Our service advisor was great... Brought me and my wife’s car in for routine service and both were done in less than two hours while waiting for them. Our service advisor was great....,Great customer service. More
just another dealership horror story was told vehicle would be ready by noon on monday. actually ready at 5pm. I had to call at 3pm to find out if the truck was ready adn was told i would was told vehicle would be ready by noon on monday. actually ready at 5pm. I had to call at 3pm to find out if the truck was ready adn was told i would be called back in 20 minutes. I was actually called at 415 and told that they couldn't do the radiator service because the water pump was leaking and it would be $1900. Seams like that would have been spotted during the initial diagnosis. After inspecting myself the water pump has some rust on it from when it leaked last year when it was replaced, but not leaking, just showing signs of a previous leak. Just another story of the dealership trying to milk the job for more money. I never had these issues with Singh Chevrolet. I will not be taking any of my vehicles to your establishment again. More
Wish it was still SINGH Used to love this dealership. They made me a great deal and took care of me till recently. My Captiva transmission went out and I had it towed to the Used to love this dealership. They made me a great deal and took care of me till recently. My Captiva transmission went out and I had it towed to the dealership. Got a call that they wanted to buy it off me and put me in another car. I really wanted a truck. They kept trying to put me in things out of my reach. I was using a rental car (provided by them) and was forced to bring it back (so it could be sold for the Labor day weekend. While switching the rental, they tried to put me in an F-150 that was listed at $26,000. I needed to be around $22,000 for the trade-in and payments would work. They said maybe they could squeeze it down to $24,000 at the best. Went home and found the same truck listed on the internet at $22,000. I hate the xx games. I was loyal to them and felt pretty screwed. When I picked up my Captiva it looked like someone had eaten glazed donuts while driving it and was dirty as xxxx. Needless to say.... I bought a Dodge Ram across the street the following week. 2 stars because Saleem (salesman) is still there and he's cool. More
Albert worked hard to get us a great deal on a new Cruze Car buying is a lot g process but Albert helped so much and kept my kids entertained while we waited for the deal to be approved. Car buying is a lot g process but Albert helped so much and kept my kids entertained while we waited for the deal to be approved. More
Factory Service 2016 Impala Steve Edwards explained all of the all of the applicable warranties on my vehicle. He handled a recall issue involving a fuse for the trunk release a Steve Edwards explained all of the all of the applicable warranties on my vehicle. He handled a recall issue involving a fuse for the trunk release and advised there is another required part that has been ordered. The service was timely and I am very satisfied. This is why I have been a repeat customer and recommend the agency to my friends. More
Great service Exceptional service . Alfredo was professional, helpful and attentive. I would recommend him to my family and friends. He was friendly and walked us Exceptional service . Alfredo was professional, helpful and attentive. I would recommend him to my family and friends. He was friendly and walked us thru the whole process More
Great Customer Service Albert provided exceptional customer service. He went above and beyond to ensure that all of our questions and concerns we addressed. The entire exp Albert provided exceptional customer service. He went above and beyond to ensure that all of our questions and concerns we addressed. The entire experience was positive. We would definitely recommend Riverside Chevy for new car-buying experience. All employees we came in contact with were personable and helpful. P.S., Albert made a professional impression by his appearance (he wears a tie!) and his knowledge of the vehicle. More
Might try them again Husband brought Vehicle parts had to be ordered did we want to leave it or come back was told they would be there in approx 3 days ( took my vehicle Husband brought Vehicle parts had to be ordered did we want to leave it or come back was told they would be there in approx 3 days ( took my vehicle home) parts where ordered and paid for than nothing they said would call when they came in 3 weeks later I took vehicle back yes my parts where there took over 15 minutes before someone from service bay helped me , they found parts and could fix my vehicle same day was told approx 3 hours took longer ( glad I did not wait) but they don't have a shuttle on Saturday it cost me $10.00 each way with uber car , they did wash my car when I went to pick it back up but also noticed less gas in tank ( I NEVER let tank get below 1/4) and when I pulled out my gas light came on which means I only had 2 gallons left hummmmm( I never never let tank go below 1/4 tank) when I finally got helped they where nice and friendly , they where busy, and I herd them tell many other clients on the phone they would not be getting there cars that day happy I got mine! Also glad I had the paid parts recept they did not know anything about it nor did they showed that my husband had come in 3 weeks with prior on there computer system ( my husband was out of town so I took vehicle back in) also glad he did not leave it there to wait for parts More
Bought 2 cars... I bought 2 cars in a week. Great service, great deals. Courteous people at every turn. I would definitely come back for my next purchase. I bought 2 cars in a week. Great service, great deals. Courteous people at every turn. I would definitely come back for my next purchase. More
Front brakes, general servicing I have been coming to Riverside Chevy for servicing my Malibu for many years. They have always been friendly, courteous and helpful. It ahs over 300,0 I have been coming to Riverside Chevy for servicing my Malibu for many years. They have always been friendly, courteous and helpful. It ahs over 300,000 miles on it, and I want to keep it in good condition. They are attentive and responsive to my needs and concerns. The Service Department is one of the best around. More