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Riverside Chevrolet
Riverside, CA
1,215 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 15, 2017
Great Service all around The service was complete and fast. They completely completed all the tasks they set on the document including complete washing of the truck. Great j The service was complete and fast. They completely completed all the tasks they set on the document including complete washing of the truck. Great job. More
by dennis
Employees Worked With
Faisal Mangrip
August 13, 2017
Terrible customer service all around! Before I signed a contract, the service was great. After I signed the dotted line and drive the car home it was a total nightmare trying to get help I Before I signed a contract, the service was great. After I signed the dotted line and drive the car home it was a total nightmare trying to get help I needed from Riverside Chevy. I sourced my own outside financing because their APR was way too high, but they refuse to return any phone calls from me or my finance company to finish the process. And when I drove the car home, I discovered my driver side window wasn't working (brand new car!). I called my sales rep and left messages to help me return the car or setup to get it fixed, and he still hasn't returned my calls two weeks later! Absolutely unacceptable follow-up service from these guys! BUYER BEWARE! Soon as you sign the dotted line, you mean absolutely nothing to Riverside Chevy! Wish I never bought this car now! More
by NCfernando007
Employees Worked With
Don't know all names
August 11, 2017
Routine service Our Chevy Traverse came in routine service. The staff was friendly and courteous. The service was performed quickly. They even washed our vehicle! Tha Our Chevy Traverse came in routine service. The staff was friendly and courteous. The service was performed quickly. They even washed our vehicle! Thank you. More
by Mary M Carpenter
Employees Worked With
Denny Covarrubias
August 09, 2017
Riverside over Rotolo Chevrolet Anytime We brought a new Camaro, we did a lot of foot work and computer work to find the best deal possible. It was at Riverside Chevrolet. Not only were th We brought a new Camaro, we did a lot of foot work and computer work to find the best deal possible. It was at Riverside Chevrolet. Not only were the people helpful and more truthful, their approach was what you would like to see when you arrive. We are an integrated couple, Riverside saw green and the ability to pay, Rotolo saw a Black and Mexican checking things out... More
by samandmary1
Employees Worked With
Kelly Spitzer, Chris Skufca
August 08, 2017
Suburban repair Customer service was excellent repair was done very quickly very satisfied with their service department I would recommend this dealership to have y Customer service was excellent repair was done very quickly very satisfied with their service department I would recommend this dealership to have your car repaired anytime there fast and friendly More
by Path
Employees Worked With
Steve
August 04, 2017
Recalled I didn't want to take my truck in at first just because in the past at my previous dealer Mt View Chevrolet it would take forever. I'd have to wait fo I didn't want to take my truck in at first just because in the past at my previous dealer Mt View Chevrolet it would take forever. I'd have to wait for a service rep then they were not very friendly. Here I pulled up and Steve came out and met me at my truck just as I was getting out. He wrote up the order and I was in and out in 10 mins. That's fast. I had also expected that it would be an all day wait just because of past experience again but Steve called and said my truck was ready within a couple hours. I went back saw the cashier and as I was walking out my truck was pulling up. I know it may not always happen this way but it was great and I truly appreciated Steve and the team being very friendly and efficient. More
by Kmsande
Employees Worked With
Steve Edwards
August 04, 2017
Great service Riverside Chevrolet, and more specifically, Mr. Huegel, did an outstanding job with my transaction. He was friendly, knowledgeable, and worked hard to Riverside Chevrolet, and more specifically, Mr. Huegel, did an outstanding job with my transaction. He was friendly, knowledgeable, and worked hard to get the right financing solution for our business. I could not be more satisfied. I had visited other dealers before speaking with the folks at Riverside Chevrolet. From the first conversation, it was apparent that they were going to take good care of my needs. I was pleased every step of the way! I highly recommend them to you. Ask for George! More
by Ml494
Employees Worked With
George Huegel
August 04, 2017
Great customer service! Saturday morning getting gas off of Arlington and the fuel door won't open. So I had to take my 2015 Corvette in Saturday morning at 8am with no app Saturday morning getting gas off of Arlington and the fuel door won't open. So I had to take my 2015 Corvette in Saturday morning at 8am with no appointment. Had to wait in line but was addressed in 30 minutes, Not the dealers fault. Being as busy as it was, several guys tried to help get the door open but nope no luck. So I made arrangements to leave it. Called a cab to get me home and was just waiting around when the Service Manager approached me and informed me it was a rather intensive repair (covered under warranty thankfully) and offered a loaner vehicle. Excellent! My vehicle was ready on Thursday and they washed my car. Unexpected and appreciated. I also have a 2005 Silverado that I take here but I don't drive it much so it doesn't require much service. More
by Darth Vetter
Employees Worked With
Service Manager
August 04, 2017
Caring Every service representative was attentive and listened to my daughter's concerns. They went to bat for her when it looked like her extended warranty Every service representative was attentive and listened to my daughter's concerns. They went to bat for her when it looked like her extended warranty might have been over the stated warranty mileage. Their hard work paid off for my daughter. We are grateful More
by Sonic1985
Employees Worked With
Denny
August 03, 2017
Water pump replacement On Tuesday Aug 1st, i was on my way home from work when a squealing sound came from vehicle. At the the next light i could smell antifreeze. I have ha On Tuesday Aug 1st, i was on my way home from work when a squealing sound came from vehicle. At the the next light i could smell antifreeze. I have had years of experience in the mechanical field and assumed it was the water pump. Upon arriving home i confirmed this. Not wanting to drive it any further, i called AAA and had vehicle towed to my dealership. (Riverside Chevrolet) Steve Edwards took it in and immediately started the process for repairs. I told Steve I would need a loaner or rental for the next day. Due to unforeseen circumstances on my part, this process was a lot more difficult than normal. I want to extend my greatest thanks and appreciation to Steve, Dion, & Paula for making this possible. Between the three of them i was able to receive a loaner vehicle. Steve called me the next morning with a revised estimate and i told him to go ahead, he said he would try and finish repairs today (Aug 2nd) At 1600 Hrs. i received a call from Steve sating everything's done and ready to go. I am grateful to all who helped me during this process. Thank You, Ray Topham More
by myavalanche
Employees Worked With
Steve Edwards, Dion Vaughn, Paula (Cashier)
