Riverside Chevrolet

I’ve had nothing but frustration with Riverside Chevrolet’s service department. About 10 months ago, I had to have the entire fuel system replaced in my truck, which took a full month to get back. Chevrolet’s service department. About 10 months ago, I had to have the entire fuel system replaced in my truck, which took a full month to get back. While I understood that kind of work would take time, the communication was poor from the start. Fast forward to now, and I’m back in for leaking fuel lines—something that shouldn’t have happened after only 10 months. It took them 5 days just to even look at the truck, which is ridiculous, and then they replaced the fuel lines again. When I picked it up, however, I noticed my AC wasn’t working. My first thought was that something might have been disconnected during the fuel line repair, especially since the AC was working perfectly when I dropped the truck off. I asked the service department about it, and they assured me that they never touched the AC during the fuel system repair. They suggested I bring it back in to have the AC recharged, which seemed odd. So, I took it back, only to be told they couldn’t see me at that time and that I’d have to come back a third time and pay to get the AC recharged. I ended up taking the truck to another diesel mechanic, and they informed me that there's no way to replace the fuel lines without disconnecting the AC. This was clearly a case of poor workmanship and lack of attention to detail. I’ve had a lot of repairs done over the years, but this experience has been the worst by far. I won’t be returning to Riverside Chevrolet for service again. The lack of professionalism, poor communication, and careless work has cost me time, money, and trust. I highly suggest looking elsewhere if you care about getting your vehicle fixed properly the first More

Fast and Flawless. Brian always does a great job explaining what scheduled maintenance my Truck needs and what’s available. Brian always does a great job explaining what scheduled maintenance my Truck needs and what’s available. More

the only have entry level corvettes, poor sales, they only know how to sell SUVs and trucks, shop elsewhere for a Corvette, forget a test drive only know how to sell SUVs and trucks, shop elsewhere for a Corvette, forget a test drive More

First, Mr. Craig Davis was exceptionally professional. The minute I walk in, he made you feel "we will make sure we will take care of your vehicle to the be Craig Davis was exceptionally professional. The minute I walk in, he made you feel "we will make sure we will take care of your vehicle to the best of our capabilities ". More

Making a service appointment was easy. The work was done on time and I left an hour great The work was done on time and I left an hour great More

Maria is amazing! However, to even get to her, I arrived at 11am for my 11:30 appointment and didn’t get any help or any acknowledgement AT ALL for about 90 minutes. O However, to even get to her, I arrived at 11am for my 11:30 appointment and didn’t get any help or any acknowledgement AT ALL for about 90 minutes. One person silently came up to my car and put a number on my dashboard and didn’t say anything. While I empathize with the fact that Brian was seemingly the only service advisor working, he could’ve said, perhaps, “hey, just wanted to let you know, it might be a while… would you like to have a seat inside.” Actually, I would have taken any acknowledgement at all! It makes me rethink ever purchasing a car from or visiting this dealer for service ever again. More

Albert Ceballos, Service Adviser, was so professional, courteous, respectful, and knowledgeable! Long story short- Albert’s handling of my service department visit convinced me that Riverside Chevrolet is courteous, respectful, and knowledgeable! Long story short- Albert’s handling of my service department visit convinced me that Riverside Chevrolet is now my Chevy dealer of choice. Thank you, Albert! More

Manny helped us get the exact truck that we wanted! I highly recommend him for your Chevy needs! I highly recommend him for your Chevy needs! More

Brian was extremely kind, efficient, and notified my when my car was ready within 2 hours. my car was ready within 2 hours. More

Albert is the gentleman in service who is took care of my case was very responsive to my needs and very helpful. I am very satisfied with the service. case was very responsive to my needs and very helpful. I am very satisfied with the service. More