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Riverside Chevrolet
Riverside, CA
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New car for my birthday Fast, knowledgeable and friendly service. No shake down. Showed me where everything was and how it works. Helped attached the phone to Bluetooth and h Fast, knowledgeable and friendly service. No shake down. Showed me where everything was and how it works. Helped attached the phone to Bluetooth and how it worked. More
Easy, quick, friendly staff. I will definitely be back here to buy my next truck. I have already recommended Riverside Chevrolet to friends and family for their new vehicle purcha I will definitely be back here to buy my next truck. I have already recommended Riverside Chevrolet to friends and family for their new vehicle purchases. More
MR> GOTTI GOT ME Mr. Gotti was friendly funny and was helpful with all my questions even after I bought the car. He returned phone calls. I hate that most people hav Mr. Gotti was friendly funny and was helpful with all my questions even after I bought the car. He returned phone calls. I hate that most people have little to no customer service skills and this is 100% NOT Mr. Gotti he really goes the extra mile for his customers. Love that. Also, because of Mr. Gotti my husband was going to buy a truck at an other dealer ship but now after the summer he will be seeing Mr. Gotti to get his cars, And trucks. We Own a construction company so we do go through a few trucks, cars and I have to say your company needs to recognize that Mr. Gotti is why we will be going back. (When I was there some workers I over talking about under cloths that I did not care for to hear. Some conversations need to be for the breakroom ONLY if at all. Not in front of women) Anyhow, LOVE MY SUV. ( We also worked with Rico in finance he also gets 5 stars went above and beyond. He is on the ball fast, easy and friendly. ) We will be seeing Mr. Gotti again. Thank You More
Very professional and considerate Great service from everyone at the dealership! The process was pretty fast as well. They were able to work with everything I wanted and get me a great Great service from everyone at the dealership! The process was pretty fast as well. They were able to work with everything I wanted and get me a great deal! Highly recommend!! More
Great Service Hard to find service like these guys give. Now a days anywhere you go it just feels like no one cares about your problem or wants to take time out to Hard to find service like these guys give. Now a days anywhere you go it just feels like no one cares about your problem or wants to take time out to address concerns, questions, etc... I was only in for an oil change but I would not hesitate to take my vehicle in for any and all maintenance. While waiting to be checked in I noticed that all the service writers really cared about assisting everyone in a prompt manner and went out of there way to address concerns. One female service writer saw a customer waiting and since she was close to being finished with the customer she was with, she was able to help him. I was impressed by this because most of the time service writers take their sweet time and even when they are done assisting customers they still have you waiting while they type stuff on their computer. I was able to over hear the guys complaint about a problem on his truck that had already been looked at but not fixed by another dealership. To make a long story short this service writer was able to get a technician to go on a ride along with the customer within apx 10-15 minutes of him addressing his complaint. Now to me that is service!!! and that's someone who cares!!! Denny helped me out with my scheduled oil change, answered all my questions, walked me thru setting up auto diagnostics on my vehicle and by the time I went and grabbed something to eat and came back my truck was done. He made it a quick, easy, no hassle experience. Great job to Riverside Chevrolet for deciding to value customers so much! This is something that more companies need to come back to. More
service Service department is always quick and professional. Don’t try to pre sale other services with you like many other dealerships always do. Will work Service department is always quick and professional. Don’t try to pre sale other services with you like many other dealerships always do. Will work with you on appointment times which is a key for me More
Great and courteous service Although there was an error with my service, it was handled by the manager in a very satisfactory and courteous manner. I have nothing but praise Although there was an error with my service, it was handled by the manager in a very satisfactory and courteous manner. I have nothing but praise for the service I received. More
Fault on passenger airbag. The service advisor was very customer focuses and did an excellent job of keeping me informed.Although the part needed to make the repair was not avai The service advisor was very customer focuses and did an excellent job of keeping me informed.Although the part needed to make the repair was not available Faisal let me know what the part was and that it was on back order and that I would be notified once the part come in. More
Brian was top notch Got my car fixed and out in 24 hours. It was fixed according to what Brian said was the issue and it is running smoothly. Very happy with the Servic Got my car fixed and out in 24 hours. It was fixed according to what Brian said was the issue and it is running smoothly. Very happy with the Service. More
Service Deprtment I have owned a suburban for over twenty years and have been coming here for my service needs. Steve Edwards has always been patient and helpful and al I have owned a suburban for over twenty years and have been coming here for my service needs. Steve Edwards has always been patient and helpful and always there to answer any questions I have. Great service department! More