
Riverside Chevrolet
Riverside, CA
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Quick and easy to get a factory recall service done as well as a minor service package all during a brief wait. Maria was very helpful and the waiting area was comfortable even though I was only there a s well as a minor service package all during a brief wait. Maria was very helpful and the waiting area was comfortable even though I was only there a short while. Great experience. More
excellent service in and out in one days time Steve Edwards is my service writer and he dose a very good job of getting me in and out quickly as i travel and do not have a lot of spare time. My Steve Edwards is my service writer and he dose a very good job of getting me in and out quickly as i travel and do not have a lot of spare time. My only complainant is that your dealer ship no longer has a car wash that would be nice . Thank You Kenneth Hertel More
Just another great experiance! I have been with Riverside Chevy way back since before name change, have gone thru 3 name changes.Still receiving same great Customer Service from Adv I have been with Riverside Chevy way back since before name change, have gone thru 3 name changes.Still receiving same great Customer Service from Advisors, especially Steve Edwards whom I've been dealing with for most of these years. Always goes above and beyond to make an enjoyable experience. Sorry to hear Jenn24 had a negative experience but i believe hair problem with her rental would have been addressed had she brought it to their attention in a reasonable manner!. I have been helped by James in past with no issues. Anyway, once again my service was completed in less than 1 hr and again i leave a happy customer. Thank You, Ray Topham More
This is the worst dealership (service depart) I’ve ever been to. I got a loaner car dirty with hairs all over. The worst part is leaving them my car back in October/November 2019 bringing it in twice. No c been to. I got a loaner car dirty with hairs all over. The worst part is leaving them my car back in October/November 2019 bringing it in twice. No communication. I was like a creditor calling them to find out the status and now I come to find out my gasket is still broken. They never fixed it! thankful that Mark Christopher is taking care if their mistakes. I tried to complaint with Pearl about the service advisor James and left a message for their service manager. Guess what? He never called me just approved a loaner. I didnt bother going back to take them my car. I just contacted GM directly to file a complaint against them More
My experience with the service department was great. They were very helpful and accommodated me with my situation. I was happy with how fast my vehicle was back in my possession. were very helpful and accommodated me with my situation. I was happy with how fast my vehicle was back in my possession. More
Good Service Cameron provided excellent service. He was conscientious of my time and made sure I was alerted right away when the car was don. I have two grips, Cameron provided excellent service. He was conscientious of my time and made sure I was alerted right away when the car was don. I have two grips, 1. you don't wash my car before returning it. I don't like going to the car wash you refer me to. Please get a car-wash. 2. Remodel the waiting area, provide better refreshments and make the space more comfortable. Lucy Sims More
outstanding! in the past when I bring in my babies, 2 Z06's, Steve and Faisal have insured excellent service. this time Steve Edwards was the point person as bot in the past when I bring in my babies, 2 Z06's, Steve and Faisal have insured excellent service. this time Steve Edwards was the point person as both vehicles required service; electrical and battery. both vehicles were delivered in a time manner and Steve made sure I was knowledgeable through text messages. I am totally satisfied. More
Amazing Service! Thank you for making the service process so easy. I called ahead of time for the appointment and they made sure to be attentive as soon as our technic Thank you for making the service process so easy. I called ahead of time for the appointment and they made sure to be attentive as soon as our technician got there. We look forward to coming back for our next visit. More
Working with James is super easy. He's friendly, professional and quick to get my Chevy serviced every time. Thank you to the whole staff for always taking care of me and my truck! professional and quick to get my Chevy serviced every time. Thank you to the whole staff for always taking care of me and my truck! More
I have had Faisal handle my sevice requests and he always comes through with excellent service. Keeps me informed and explains status of my Colorado. comes through with excellent service. Keeps me informed and explains status of my Colorado. More