Riverside Chevrolet

They got my truck in and worked on it as soon as possible. They did find the problem and it looks like it is solved. possible. They did find the problem and it looks like it is solved. More

I have been there a few different times for service. The first time I was on the showroom floor and the 2nd time I was in the waiting area. I was VERY IMPRESSED with the customer service I observed. Steve w first time I was on the showroom floor and the 2nd time I was in the waiting area. I was VERY IMPRESSED with the customer service I observed. Steve was very attentive to not only me but all his customers as were the other service writers. The updates on when my truck would be done, asking if I wanted anything. Having worked in the automotive industry this was very refreshing to see. My only complaint was that I called to notify the GM and left my name and number but he never returned my call. More

they gave me great service I didn't have a app they got in out quickey brian gave good service thank you guys again will go back in out quickey brian gave good service thank you guys again will go back More

Pleasant, courteous, and fast quality service. Arrived a few minutes before my appointment and was quickly attended to. I decided to wait there while my car was being serviced. Given an estimate o Arrived a few minutes before my appointment and was quickly attended to. I decided to wait there while my car was being serviced. Given an estimate of 2hrs for repairs/service, time flew by and was back on the road within 2hrs. Thank you for that! More

Steve was great Steve provide excellent information and service. Steve and all staff friendly and informative. Where GMAC has missed the boat for a very sellable Steve provide excellent information and service. Steve and all staff friendly and informative. Where GMAC has missed the boat for a very sellable auto is that it has not but a Bolt Battery in a Volt. A car with battery range of Bolt and its energy recovery method and the reserve generator of a Volt would be a great car. One could driver large distances without the need to stop for hours to recharge a battery, but still for most individual's around home and work would run mostly on the battery. More

I brought my car in for an oil change, it was a great experience. I spoke with Steve and Dion in service and they were so friendly and answered all of my questions. I will continue to bring my car to R experience. I spoke with Steve and Dion in service and they were so friendly and answered all of my questions. I will continue to bring my car to Riverside Chevrolet even though I live in Canyon Lake now it’s worth the drive! More

Quick and easy to get a factory recall service done as well as a minor service package all during a brief wait. Maria was very helpful and the waiting area was comfortable even though I was only there a s well as a minor service package all during a brief wait. Maria was very helpful and the waiting area was comfortable even though I was only there a short while. Great experience. More

excellent service in and out in one days time Steve Edwards is my service writer and he dose a very good job of getting me in and out quickly as i travel and do not have a lot of spare time. My Steve Edwards is my service writer and he dose a very good job of getting me in and out quickly as i travel and do not have a lot of spare time. My only complainant is that your dealer ship no longer has a car wash that would be nice . Thank You Kenneth Hertel More

Just another great experiance! I have been with Riverside Chevy way back since before name change, have gone thru 3 name changes.Still receiving same great Customer Service from Adv I have been with Riverside Chevy way back since before name change, have gone thru 3 name changes.Still receiving same great Customer Service from Advisors, especially Steve Edwards whom I've been dealing with for most of these years. Always goes above and beyond to make an enjoyable experience. Sorry to hear Jenn24 had a negative experience but i believe hair problem with her rental would have been addressed had she brought it to their attention in a reasonable manner!. I have been helped by James in past with no issues. Anyway, once again my service was completed in less than 1 hr and again i leave a happy customer. Thank You, Ray Topham More

This is the worst dealership (service depart) I’ve ever been to. I got a loaner car dirty with hairs all over. The worst part is leaving them my car back in October/November 2019 bringing it in twice. No c been to. I got a loaner car dirty with hairs all over. The worst part is leaving them my car back in October/November 2019 bringing it in twice. No communication. I was like a creditor calling them to find out the status and now I come to find out my gasket is still broken. They never fixed it! thankful that Mark Christopher is taking care if their mistakes. I tried to complaint with Pearl about the service advisor James and left a message for their service manager. Guess what? He never called me just approved a loaner. I didnt bother going back to take them my car. I just contacted GM directly to file a complaint against them More