
Riverside Chevrolet
Riverside, CA
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When I arrived it was pretty low in customer volume. They took my vehicle very fast for an oil change. I seen my vehicle placed in front of where you would pay. It took almost as long to deliver the paperwor took my vehicle very fast for an oil change. I seen my vehicle placed in front of where you would pay. It took almost as long to deliver the paperwork than performing the oil change. I asked twice to see why I was waiting so long for the paperwork. The women arrived and said the service writer said I did not sign the paperwork. This is incorrect that was the first thing I did on the back of the yellow sheet when he check in my vehicle. Some dealership pride themselves on their servjce. Not sure what happened here. More
Hi Tania, It was awesome ! thank you made it a great experience you made everything easy I didn't worry at all and I appreciate everything you did I hope I don't need to have anything fixed again but if experience you made everything easy I didn't worry at all and I appreciate everything you did I hope I don't need to have anything fixed again but if I do hope to see you again. I will be asking for you . Thank you More
Steve did an amazing job and took care of getting my truck serviced in a timely manner. Thank you for all your hard work and excellence service you provide truck serviced in a timely manner. Thank you for all your hard work and excellence service you provide More
I have a 2017 Chevy Cruze, I’ve brought my car here for the second routine maintenance and I’ve had excellent customer service both visits and fast service. Thank you the second routine maintenance and I’ve had excellent customer service both visits and fast service. Thank you More
Excellent Service Thank you for being so accommodating and available. Everyone from our salesman, manager and finance manager was great. We will recommend the team at R Thank you for being so accommodating and available. Everyone from our salesman, manager and finance manager was great. We will recommend the team at Riverside Chevrolet. More
good experience Service department does a good job. We always use this chevy dealer for service and will continue to buy our cars there because of the good service Service department does a good job. We always use this chevy dealer for service and will continue to buy our cars there because of the good service More
Everyone is willing to help!!! All service advisors are more than willing to help. My service advisor was faisal but I didn't know that at first so I got checked in by another advis All service advisors are more than willing to help. My service advisor was faisal but I didn't know that at first so I got checked in by another advisor and upon my return, faisal was busy so I was helped check out by a very nice female service advisor. (my bad for not getting there names). Was nice to see that who ever was available was willing to help me and that really minimizes customers waiting time. More
Andy helped me pick out a car. Manny is patient and made sure to answer all my questions. Manny Markakis is the best salesman. Manny made buying my first car a great experience. Definitely coming back. If y sure to answer all my questions. Manny Markakis is the best salesman. Manny made buying my first car a great experience. Definitely coming back. If you ever need help with buying a car ask for Manny. More
Very helpful service advisor Faisal was my service advisor. He was very helpful and explained fully my service issues. I appreciated getting a diagnostic print out of my car, so Faisal was my service advisor. He was very helpful and explained fully my service issues. I appreciated getting a diagnostic print out of my car, so I will know what future services I will need. One thing I notice is that there is not a lot of personnel turnover in the service dept, that gives me confidence in your product. Also Faisal said there is one serviceman who specializes in Saturn, and that is very comforting. Since Saturn closed down some years back getting a tech who knows the Saturn has been a challenge. I have been a long time customer, since moving to Riverside in 2014, and as long as you provide excellent customer service I will be a repeat customer. One thing of concern, please, please call a halt to your rising service prices, or at least offer discount coupons. thanks. More