Riverside Chevrolet

Great Service Hard to find service like these guys give. Now a days anywhere you go it just feels like no one cares about your problem or wants to take time out to Hard to find service like these guys give. Now a days anywhere you go it just feels like no one cares about your problem or wants to take time out to address concerns, questions, etc... I was only in for an oil change but I would not hesitate to take my vehicle in for any and all maintenance. While waiting to be checked in I noticed that all the service writers really cared about assisting everyone in a prompt manner and went out of there way to address concerns. One female service writer saw a customer waiting and since she was close to being finished with the customer she was with, she was able to help him. I was impressed by this because most of the time service writers take their sweet time and even when they are done assisting customers they still have you waiting while they type stuff on their computer. I was able to over hear the guys complaint about a problem on his truck that had already been looked at but not fixed by another dealership. To make a long story short this service writer was able to get a technician to go on a ride along with the customer within apx 10-15 minutes of him addressing his complaint. Now to me that is service!!! and that's someone who cares!!! Denny helped me out with my scheduled oil change, answered all my questions, walked me thru setting up auto diagnostics on my vehicle and by the time I went and grabbed something to eat and came back my truck was done. He made it a quick, easy, no hassle experience. Great job to Riverside Chevrolet for deciding to value customers so much! This is something that more companies need to come back to. More

service Service department is always quick and professional. Don’t try to pre sale other services with you like many other dealerships always do. Will work Service department is always quick and professional. Don’t try to pre sale other services with you like many other dealerships always do. Will work with you on appointment times which is a key for me More

Fault on passenger airbag. The service advisor was very customer focuses and did an excellent job of keeping me informed.Although the part needed to make the repair was not avai The service advisor was very customer focuses and did an excellent job of keeping me informed.Although the part needed to make the repair was not available Faisal let me know what the part was and that it was on back order and that I would be notified once the part come in. More

Great and courteous service Although there was an error with my service, it was handled by the manager in a very satisfactory and courteous manner. I have nothing but praise Although there was an error with my service, it was handled by the manager in a very satisfactory and courteous manner. I have nothing but praise for the service I received. More

Brian was top notch Got my car fixed and out in 24 hours. It was fixed according to what Brian said was the issue and it is running smoothly. Very happy with the Servic Got my car fixed and out in 24 hours. It was fixed according to what Brian said was the issue and it is running smoothly. Very happy with the Service. More

Service Deprtment I have owned a suburban for over twenty years and have been coming here for my service needs. Steve Edwards has always been patient and helpful and al I have owned a suburban for over twenty years and have been coming here for my service needs. Steve Edwards has always been patient and helpful and always there to answer any questions I have. Great service department! More

Great service Everyone was so nice and helpful every time we go in we know Danny is always ready to help no matter how busy they are Everyone was so nice and helpful every time we go in we know Danny is always ready to help no matter how busy they are More

Riverside Setvice Fast, efficient, and men of their word! They were polite friendly, and professional. I enjoyed my experience and that is rare at a service department Fast, efficient, and men of their word! They were polite friendly, and professional. I enjoyed my experience and that is rare at a service department. More

Head gasket repair I brought my car in because of overheating. Tania, the service writer, was very professional. they kept the car and the next day told me of the repair I brought my car in because of overheating. Tania, the service writer, was very professional. they kept the car and the next day told me of the repairs. Tania kept me informed of my car's status and the repair was done a day earlier then expected. saving me a day of rental. She did a great job. More

Service I brought the car in for a regular scheduled service. By checking the excellent in the five star rating that means what it says. Thanks I brought the car in for a regular scheduled service. By checking the excellent in the five star rating that means what it says. Thanks More