Riverside Chevrolet

Walt was great Walt, the sales associate that I worked with was great, I had a lot of questions and he took time the make sure that I felt good about the information Walt, the sales associate that I worked with was great, I had a lot of questions and he took time the make sure that I felt good about the information. Had it not been him who handled my case I likely would not have left the dealership with a vehicle that day. Happy with my purchase. Your lucky to have Walt there. More

SERVICE EXPERIENCE I GAVE THE RATING DUE TO MY SERVICE REP. FAISAL. HE WAS VERY HELPFUL IN MY FIRST TIME USING A DEARLERSHIP TO FIND OUT WHAT WAS WRONG WITH MY CAR HE W I GAVE THE RATING DUE TO MY SERVICE REP. FAISAL. HE WAS VERY HELPFUL IN MY FIRST TIME USING A DEARLERSHIP TO FIND OUT WHAT WAS WRONG WITH MY CAR HE WAS PATIENCE WITH ME AS I WAS STRESSED OUT. I WILL ASKED FOR HIM THE NEXT TIME I COME TO THE DEALERSHIP FOR ANY SERVICE I MAY NEED More

The service writers personable, prompt and knowledgeable. I’m usually greeted by name when a service writer approaches my vehicle. They note the reason for my visit and review other possible services due at I’m usually greeted by name when a service writer approaches my vehicle. They note the reason for my visit and review other possible services due at the time. These people are the primary reason I continue to bring my vehicle to the dealership even though similar service could be found at a lower cost. I’m driving my third Chevrolet pick-up since 1971, including a Corvette, all serviced by Riverside Chevrolet or it’s predecessors. More

Very pleased, no problems with the whole experience. Everyone was very helpful and courteous, and the service was completed on time. I would not hesitate to return again if I need major work repairs. Everyone was very helpful and courteous, and the service was completed on time. I would not hesitate to return again if I need major work repairs. More

Good Experience with James Wood in Service Department I brought my 2018 Volt in to have some questions about potential minor issues checked. James Wood was my service advisor. James quickly determined I brought my 2018 Volt in to have some questions about potential minor issues checked. James Wood was my service advisor. James quickly determined that the issues were not malfunctions or problems, but still arranged for the car to be checked for any other issues, at no charge. After the car was completed, I asked James for some assistance in mounting my HOV lane stickers (I wanted them to look nice, rather than the slap-dash job I could do). He handled that also, again at no cost. I am very pleased with my experience. More

Great experience Alex went above and beyond to make the process effortless. I highly recommend asking for Alex Jaimes when you go in to lease or buy. Alex went above and beyond to make the process effortless. I highly recommend asking for Alex Jaimes when you go in to lease or buy. More

Excellent Riverside Chevrolet has excellent customer service.Steve Edwards is an example of a professional representative of Riverside Chevrolet. Found him to b Riverside Chevrolet has excellent customer service.Steve Edwards is an example of a professional representative of Riverside Chevrolet. Found him to be professional and to the point with an excellent personality. Because of Steve I will now only do business with your company....Thank you Steve. More

Good service overall I arrived on Saturday morning about 1/2 hour before my 10:15 appointment but there were so many cars waiting in line to be checked in that I had to wa I arrived on Saturday morning about 1/2 hour before my 10:15 appointment but there were so many cars waiting in line to be checked in that I had to wait about 1/2 hour before the fellow checking cars in was able to get to me. He did stop by my car before I had been there very long and apologize for the wait I was about to experience and he was hustling so I know he got to me as soon as he could. I feel that they need to have a better way to monitor the appointments that are made online by the customers so they are not so over booked. When I was finally checked in I was told I had about a 2 hour wait and when I told the girl I had been told on the phone when I made the appointment that it would take about an hour she apologized and said that because I was waiting I would be given priority and I think I was because about 45 minutes later she came and said my car was done. The appointment scheduling issue needs to be addressed other than that I have no complaints and I will be back. I can't remember the name of the guy who checked me in but he was very pleasant and was really hustling around to get people taken care of. More

Good experience. I had an overall good experience. The one thing I would say needs improvement would be the time it took to do the deal. From the time I got to the de I had an overall good experience. The one thing I would say needs improvement would be the time it took to do the deal. From the time I got to the dealer to the time I left with my new truck was almost 8 hours. More

Service Great customer service. The work was done in a timely manner. They went over each work that was performed and also what needs to be serviced. Thanks Great customer service. The work was done in a timely manner. They went over each work that was performed and also what needs to be serviced. Thanks More