
Riverside Chrysler Jeep Dodge Ram FIAT
New Bern, NC
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182 Reviews of Riverside Chrysler Jeep Dodge Ram FIAT
Most pleasant car buying experience ever! My husband and I knew exactly what we wanted when we arrived. We were greeted warmly and treated with respect by each member of the sales team we work My husband and I knew exactly what we wanted when we arrived. We were greeted warmly and treated with respect by each member of the sales team we worked with. Travis took care to answer all our questions and find out any details we inquired about without hesitation. Bryan worked with us to get the price were we need it to be, which can sometimes make the whole experience painful. In this case we were very pleased. Michael the EGM, who had been keeping the Trailhawk warm for us, graciously let it go and through in his bottle of anti acids to seal the deal. Mike was very patient with us and explained our options for warranties without making us feel pressured to buy anything. He also was kind when I called back the next day to ask him a question I am sure he answered several times when we were sitting in his office. Both Travis and Mike said we could call them anytime we needed to and that made us feel good. Thank you for making this the most pleasant car buying experience we've ever had. Jody and Eric Wiener More
Low Pressure, Friendly Service Riverside has great commercials and their mantra is..."It's So Easy"! The service was reflective of the advertisement, as our sales rep was very cong Riverside has great commercials and their mantra is..."It's So Easy"! The service was reflective of the advertisement, as our sales rep was very congenial and easy to work with. More
The most pleasant experience buying a car !! It was the best car buying experience I have ever had, they were very helpful and never pushy. I will never go anywhere else to buy a car, they are a It was the best car buying experience I have ever had, they were very helpful and never pushy. I will never go anywhere else to buy a car, they are a 5 star dealership!! Thank you for your kind service. More
Honored Edmunds Mistake I went into the situation planning to haggle and did. Due to an error on the part of Edmund's.com the vehicle was posted at an incorrect price. Rivers I went into the situation planning to haggle and did. Due to an error on the part of Edmund's.com the vehicle was posted at an incorrect price. Riverside honored the price (after a little back and forth) and I happily left with the car I wanted at the price I wanted. Overall solid experience. More
Can't Believe It! When I went to Riverside Chrysler Jeep Dodge, it was with a half-hearted hope that I would be able to trade in my beloved Jeep for a larger vehicle. A When I went to Riverside Chrysler Jeep Dodge, it was with a half-hearted hope that I would be able to trade in my beloved Jeep for a larger vehicle. After driving the Journey, I knew this is what I wanted. Lee Daughety was extremely helpful and encouraging through the whole process, which lasted under 2 hours from start to finish! Even when I thought we were through because of the final cost, he settled my fears and with the help of his sales manager, Mr. Ackerman, we came to an agreeable price. I left with my 2015 Dodge Journey and am extremely pleased with the both the experience and the final cost! Awesome! We will definitely come here when my husband is ready for his new truck! More
A terrific salesman and great overall experience. I wanted to buy locally so I went to Riverside. John Hanzel assisted me with a test drive of both the Jeep Cherokee and Wrangler. He was friendly I wanted to buy locally so I went to Riverside. John Hanzel assisted me with a test drive of both the Jeep Cherokee and Wrangler. He was friendly, personable, and had extensive knowledge of both vehicles. Each time I visited with a list of questions John patiently answered each one thoroughly. But perhaps most special to me was how kind and helpful John was to my 15y/o dog that I brought with me each time. How nice to know Riverside is so pet-friendly. I chose the Cherokee. And I got top dollar for my truck, as promised. A very good deal, with affordable payments. John worked so hard for me I wanted to buy from him! When I buy my next Jeep I hope he is still around. Actually everyone at Riverside was very friendly and helpful. After I signed the papers everyone in the showroom applauded--nice touch. I wiil reccomend Riverside to my friends. More
Friendly and fair The customer service was excellent. I feltno pressure to buy. Everyone was friendly and asked about us. All my questions were answered.Thanks Charlie The customer service was excellent. I feltno pressure to buy. Everyone was friendly and asked about us. All my questions were answered.Thanks Charlie for helping us to find a great car. More
Subaru Outback 2015 Our overall experience with the dealership was great. The dealers we worked with were very helpful and very happy to give us the vehicle that we want Our overall experience with the dealership was great. The dealers we worked with were very helpful and very happy to give us the vehicle that we wanted and would serve best for our growing family. I only had one questions about our registration that has not been answered yet but I am sure I will receive one soon. :-) I really appreciate how they worked with us to get us what we wanted. More
My experience at Riverside The salesmen were very courteous and helpful. I am very satisfied with my Jeep. They went out of their way to get us exactly what we were looking for. The salesmen were very courteous and helpful. I am very satisfied with my Jeep. They went out of their way to get us exactly what we were looking for. More
My experience at Riverside Chrysler, Jeep , Dodge I wasn't sure I was looking for a new vehicle so I was just checking out the dealers in the area. I stopped at one and the salesman showed me what th I wasn't sure I was looking for a new vehicle so I was just checking out the dealers in the area. I stopped at one and the salesman showed me what they had based on my description and that was it. They only had one truck. I checked another and didn't really see anything that interested me. So I continued to Riverside, where I first met Molly. She was very friendly and helpful. she showed me several different types of vehicles and helped me consider the pros and cons of each. After taking up her entire afternoon I decided to go home and think about it. I went back on another day and was helped by Gary. He showed me a Subaru Outback limited. I liked the vehicle it had just about everything I was looking for. I say just about because no one vehicle has it all, there has to be a compromise somewhere. I can't get great gas mileage and a huge hauling capacity plus 4x4 with all the amenities and still keep the price in my range. Besides my wife didn't like the look of the trucks I was considering and the vehicle is going to be primarily for her, So I chose the outback. During the process Gary and Bill were very friendly and willing to do almost anything to help me get the vehicle I wanted. Gary showed me the car and helped me make comparisons, while Bill worked the numbers over and over to get the price point to work. In the end I was able to get the new car, keep payments in the range I wanted, and feel like I had made new friends in the process. P.S. I'm required to select a brand on this website and Subaru isn't one of the available choices so I just selected Chrysler. Thank you Brian Branch More