Riverside Ford Lincoln

Devin always is very friendly to me and is helpful to Devin always is very friendly to me and is helpful to meeting my service needs. Devin makes coming to Riverside Ford a pleasure for me when I have Devin always is very friendly to me and is helpful to meeting my service needs. Devin makes coming to Riverside Ford a pleasure for me when I have my vehicle serviced. More

Devin Faye my service advisor was friendly and helpful in making sure my F-150 got all the recommended services it needed. He gave full explanation of what was needed and why it was needed and had a smile on making sure my F-150 got all the recommended services it needed. He gave full explanation of what was needed and why it was needed and had a smile on his face the whole time. Thanks Devin you are an asset to the company. More

Tommy and Andy were fantastic in our vehicle purchase. They were able to answer all my questions and provided terrific customer service. They made my vehicle purchase a painless and simple experience. Wi They were able to answer all my questions and provided terrific customer service. They made my vehicle purchase a painless and simple experience. Will do business again. More

I highly recommend this dealership. I recently bought an Explorer there. The entire experience was pleasant. Steve is an excellent salesman! He greeted me in the parking lot and provided knowledgeable assis Explorer there. The entire experience was pleasant. Steve is an excellent salesman! He greeted me in the parking lot and provided knowledgeable assistance, but was not pushy. The rest of the process was very easy. I had to drive 2 hours to get there and I will do business with them again! More

Quality Customer Service Drove over from Birmingham AL to purchase a 2015 Chevy Tahoe LTZ. The sales experience was QUICK and easy negotiation. I did have an issue with the ve Drove over from Birmingham AL to purchase a 2015 Chevy Tahoe LTZ. The sales experience was QUICK and easy negotiation. I did have an issue with the vehicle but Duke was in constant communication and they sent a driver to Birmingham to fix the problem and returned it to my home. I will definitely do business with Riverside again and I recommend you do the same. #qualitycustomerservice More

Fast, professional service! Took my F-150 into Quicklane for scheduled service and received call within 2 hours that it was ready for pick up. Fast, courteous service! Took my F-150 into Quicklane for scheduled service and received call within 2 hours that it was ready for pick up. Fast, courteous service! More

Huckeba Donna was very helpful. The part we needed was back ordered and Donna kept updated. It ended up being a major repair. We are grateful that it was a Donna was very helpful. The part we needed was back ordered and Donna kept updated. It ended up being a major repair. We are grateful that it was all done under warranty. More

Since 1978 I have been a customer of Riverside Ford since 1978.They do good work..In all that time I have only had one service issue that required a follow up an I have been a customer of Riverside Ford since 1978.They do good work..In all that time I have only had one service issue that required a follow up and they resolved it to my complete satisfaction. More

Tire Trouble I was really dissatisfied with the way my situation was handle when I had a flat tire on my 2017 Lincoln Continental and this is not the first time th I was really dissatisfied with the way my situation was handle when I had a flat tire on my 2017 Lincoln Continental and this is not the first time this situation has occurred; however, the first time was settled in a couple of days. However this time it took over two week to get me a tire while my car jus sat there in the parking lot. My problem is the same as the first time, the dealer ship does not have a local distributor that stock this tire and so when they finally found the tire I needed in Ohio, instead of having it overnighted I had to wait another week while is was driven down by truck. With the Lincolns that have been sold since 2017 and if the tires are the same as on my car, why would the dealership not have local distributors stock at least a small number of these tires so that customers don't have to wait an extremely long time to get a tire. More

complete confidence service is excellent price is reasonable work is done in good time and always right counter reps are friendly and up to date on vehicles service is excellent price is reasonable work is done in good time and always right counter reps are friendly and up to date on vehicles More