Riverside Ford Lincoln

Service I took my F250, which I purchased at Riverside Ford for it's 10,000 mile service. They had emailed me a coupon for this service. The email rolled off I took my F250, which I purchased at Riverside Ford for it's 10,000 mile service. They had emailed me a coupon for this service. The email rolled off my phone, but they accepted my word that I had a coupon. I had a co-worker resend to email form my work computer so it would show on my phone. When service was complete I noticed that the tire rotation was not checked off. I asked about it and was told that they just gave me the oil change. I showed the coupon to the service writer and he had the mechanics pull the truck back in the bay to rotate the tires. I left off 1 star because I feel that the service writer should know what's on a 10,000 mile service and there was a huge greasy hand print on my truck cap window. NICE More

Honest, open, and customer driven This is what I sent the other day. Thank you for the help in spending all of my money. 😎 Brad I wanted to let you know that your team there a This is what I sent the other day. Thank you for the help in spending all of my money. 😎 Brad I wanted to let you know that your team there at RFL was without a doubt the most helpful group I have ever dealt with in the car buying experiences I have had. Tasha greeted us promptly and had with Antonio within 5 minutes of our arrival. Antonio was super during the process. He really put forth the effort make us comfortable and informed throughout the evening. Your finance team was just as helpful. We visited and talked a bit as they got started. They kept us informed and got us the best deal possible for our financing. During the final steps the agent worked with us and made sure we understood everything and even made sure we did the right thing. What a great experience yesterday. I will be referring my friends to Riverside Sincerely Brad and Terri Larson More

Great sales staff Sales Manager, Kevin, did an excellent job with my sale. Really great people there. Seemed genuine. Actually got a better deal than I had hoped for Sales Manager, Kevin, did an excellent job with my sale. Really great people there. Seemed genuine. Actually got a better deal than I had hoped for. More

Recall Perfect, took less than 20 minutes. Everything is always clean, people always friendly don't have to wait long most of the time. When I bought my tru Perfect, took less than 20 minutes. Everything is always clean, people always friendly don't have to wait long most of the time. When I bought my truck in 2011, no one beat Riverside's price. More

very good experience, no complaints Everything was great. I dealt with Donna Mathews and she was very polite and helpful and got me and out with no problems at all. No complaints whats Everything was great. I dealt with Donna Mathews and she was very polite and helpful and got me and out with no problems at all. No complaints whatsoever about the visit. More

Great Awesome he was able to accommodate my need and my price. He also gave me options and didn’t try to sell me anything over my budget. Awesome he was able to accommodate my need and my price. He also gave me options and didn’t try to sell me anything over my budget. More

Great Experience from start to finish! This was the smoothest car trade I've ever had and I LOVE my new Explorer. I was very impressed with Riverside Ford's selection and staff. Would rec This was the smoothest car trade I've ever had and I LOVE my new Explorer. I was very impressed with Riverside Ford's selection and staff. Would recommend to every one. More

14 Explorer The service writer was very helpful and they got me in and out very fast. The service Tech was very professional and knowledgeable. The waiting room w The service writer was very helpful and they got me in and out very fast. The service Tech was very professional and knowledgeable. The waiting room was very nice. More

Very good service I have the rating I gave because Ford was a great experience for me. First time being there and I definitely will be back. Thanks I have the rating I gave because Ford was a great experience for me. First time being there and I definitely will be back. Thanks More

Very pleased with the service I received When I arrived Dylan Hancock came to my car. I didn’t know him at the time, but now I feel that I have a good friend. I explained the trouble I was ha When I arrived Dylan Hancock came to my car. I didn’t know him at the time, but now I feel that I have a good friend. I explained the trouble I was hat with my car(brakes & keypod) . He assured me that they will find the problem and he would give me a call later , told me not to worry.He was very nice, polite and he went out of his way to take care of me. I went inside the waiting area and Devin Daye was there and he remembered me from my last visit ( that was very surprising). He called me by name, also, so very nice, friendly and polite, he gave me a ride to work in his own car. I got my phone call about my car, Dylan explained the problem, everything was taken care of . Great customer service!!!!!!! More