Riverside Ford Of Tulsa

Buying a car is a big deal! JD Branch went above and beyond to make sure that I was completely satisfied with my new Bronco Sport. The red bow on the vehicle upon final signing JD Branch went above and beyond to make sure that I was completely satisfied with my new Bronco Sport. The red bow on the vehicle upon final signing was the icing on the cake! Thank you, JD and Riverside Ford for a positive car buying experience. I love my Bronco Sport! More

JD Branch was great, brought the truck to my house as I have a broken foot, the truck was just what I wanted so I can back to the dealership and bought the truck, no hassle, a great price, much better than have a broken foot, the truck was just what I wanted so I can back to the dealership and bought the truck, no hassle, a great price, much better than another dealer I was shopping at!I was in the auto business over 30 years in every position , even as a dealer, Mr Branch would be the kind of man that I would train into management, he had a great attitude, and very intelligent! More

Josh was great. Talk to him on the phone a few times told him exactly what I was looking for in my truck. He was able to find it and get it there. Talk to him on the phone a few times told him exactly what I was looking for in my truck. He was able to find it and get it there. More

Josh was wonderful! He not only helped us find the perfect vehicle to surprise our daughter with, he even helped us surprise her with it! He helped us pick through a lot He not only helped us find the perfect vehicle to surprise our daughter with, he even helped us surprise her with it! He helped us pick through a lot of cars to land on the perfect one! He made the process nice and easy! More

Our experience with the dealership and dealer was awesome! We found our car online, but JD was friendly and helpful when we went to the dealership to purchase. He was able to answer all our questions awesome! We found our car online, but JD was friendly and helpful when we went to the dealership to purchase. He was able to answer all our questions and get us in our new to us car! More

He was very kind, helpful, and patient throughout the process and answered all my questions! process and answered all my questions! More

Had a great experience with the dealership overall. The staff was friendly, the process was smooth, and everything was handled professionally from start to finish. They made buying my new truck easy an The staff was friendly, the process was smooth, and everything was handled professionally from start to finish. They made buying my new truck easy and stress-free, and I really appreciated how straightforward everything was. Definitely one of the better vehicle-buying experiences I’ve had. More

I scheduled an oil change and, since my vehicle was already going to be in, also requested that two recall issues be addressed. I was informed the vehicle would be ready the same day, so a loaner was n already going to be in, also requested that two recall issues be addressed. I was informed the vehicle would be ready the same day, so a loaner was not available (I did purchase current vehicle from the dealer). I dropped the car off at 8:00 AM and arranged transportation for pickup later that afternoon. After receiving no communication, I contacted the service department to check the status and was then told the vehicle would not be ready until the following day. When I asked for clarification, I was told—rather dismissively—that they had 48 hours to complete the repairs, and the interaction felt as though my concern was an inconvenience. I had to arrange transportation again the next day. Upon pickup, I discovered that while the recall repairs were completed, the oil change had not been done. When I asked about this, I was told it had not been documented. Overall, this experience was very disappointing. The lack of communication, incomplete service, and poor customer interaction did not reflect the level of care I expected. We had also inquired about a trade-in value, as we were interested in another vehicle on the lot, but based on this experience, we will be taking our business elsewhere. Service after the sale is just as important as the experience during the purchase, and unfortunately, this did not meet expectations. More

Josh was absolutely amazing. He went above and beyond to try to work with us and help us out. He kept us in the loop about everything that the finance people were dealing with. H He went above and beyond to try to work with us and help us out. He kept us in the loop about everything that the finance people were dealing with. He also tried his best to meet our specifications of what we wanted in a car. Now my husband absolutely loves his new car and wouldn't trade it at all. I would only recommend Josh and no other person. When you go to Riverside Ford, I highly recommend requesting Josh. I'm not saying the other car salesman aren't efficient at the dealership, but Josh is not only the best, but is the most honest and transparent salesman I personally have ever dealt with. More

Josh was wonderful! I was so pleased with my entire experience purchasing my Bronco through him. He was honest and direct while maintaining a positive and supportive pos I was so pleased with my entire experience purchasing my Bronco through him. He was honest and direct while maintaining a positive and supportive position. He was incredibly knowledgeable about the vehicle and answered any and every question that came up. I felt very confident in my choice because of him. I love my new car and hope to buy from him again. More