Riverside Ford Of Tulsa

He was very kind, helpful, and patient throughout the process and answered all my questions! process and answered all my questions! More

Had a great experience with the dealership overall. The staff was friendly, the process was smooth, and everything was handled professionally from start to finish. They made buying my new truck easy an The staff was friendly, the process was smooth, and everything was handled professionally from start to finish. They made buying my new truck easy and stress-free, and I really appreciated how straightforward everything was. Definitely one of the better vehicle-buying experiences I’ve had. More

I scheduled an oil change and, since my vehicle was already going to be in, also requested that two recall issues be addressed. I was informed the vehicle would be ready the same day, so a loaner was n already going to be in, also requested that two recall issues be addressed. I was informed the vehicle would be ready the same day, so a loaner was not available (I did purchase current vehicle from the dealer). I dropped the car off at 8:00 AM and arranged transportation for pickup later that afternoon. After receiving no communication, I contacted the service department to check the status and was then told the vehicle would not be ready until the following day. When I asked for clarification, I was told—rather dismissively—that they had 48 hours to complete the repairs, and the interaction felt as though my concern was an inconvenience. I had to arrange transportation again the next day. Upon pickup, I discovered that while the recall repairs were completed, the oil change had not been done. When I asked about this, I was told it had not been documented. Overall, this experience was very disappointing. The lack of communication, incomplete service, and poor customer interaction did not reflect the level of care I expected. We had also inquired about a trade-in value, as we were interested in another vehicle on the lot, but based on this experience, we will be taking our business elsewhere. Service after the sale is just as important as the experience during the purchase, and unfortunately, this did not meet expectations. More

Josh was absolutely amazing. He went above and beyond to try to work with us and help us out. He kept us in the loop about everything that the finance people were dealing with. H He went above and beyond to try to work with us and help us out. He kept us in the loop about everything that the finance people were dealing with. He also tried his best to meet our specifications of what we wanted in a car. Now my husband absolutely loves his new car and wouldn't trade it at all. I would only recommend Josh and no other person. When you go to Riverside Ford, I highly recommend requesting Josh. I'm not saying the other car salesman aren't efficient at the dealership, but Josh is not only the best, but is the most honest and transparent salesman I personally have ever dealt with. More

Josh was wonderful! I was so pleased with my entire experience purchasing my Bronco through him. He was honest and direct while maintaining a positive and supportive pos I was so pleased with my entire experience purchasing my Bronco through him. He was honest and direct while maintaining a positive and supportive position. He was incredibly knowledgeable about the vehicle and answered any and every question that came up. I felt very confident in my choice because of him. I love my new car and hope to buy from him again. More

Lee Goad is extremely courteous and helpful as a point of contact in the service center. He is professional, polite, and efficient—he made the entire experience smooth and easy. contact in the service center. He is professional, polite, and efficient—he made the entire experience smooth and easy. More

Josh was very transparent, was able to make me a good deal. He made the transaction easy. deal. He made the transaction easy. More

Would be 5 star for dealer if I didn’t have to go through this a/c problem and long fixing process. They have been helpful making sure it’s getting done now though. Josh has been absolutely awesome to work w this a/c problem and long fixing process. They have been helpful making sure it’s getting done now though. Josh has been absolutely awesome to work with an always answers me when I have questions! More

Josh was the best salesman I had had all week very easy going and super nice helped me get the exact car I wanted going and super nice helped me get the exact car I wanted More

Best salesman ever so honest about everything did his absolute best to make sure I got what I wanted if I ever need another car I’ll definitely be going there absolute best to make sure I got what I wanted if I ever need another car I’ll definitely be going there More