Riverside Ford

Great dealership! From the moment i drove up and I will be happy to do business with them again! From the moment i drove up and I will be happy to do business with them again! More

Very friendly and professional not pushy at all. I would definitely come back to look for my next car as well. I would definitely come back to look for my next car as well. More

they are the nicest group of gentleman my husband and myself every dealt with for a vehicle. I wish I would have waited and got something from them. I had just bought a new vehicle and that dealership myself every dealt with for a vehicle. I wish I would have waited and got something from them. I had just bought a new vehicle and that dealership has treated us so ugly and unfair. These guys were so polite and went over everything in such detail and even ordered my husband the second key and a insulation underpanel for the truck that was messed up at no charge. I feel a lot of there ways they treat customers is because they are older employees and no what is expected of them and they are respectful like old school which means a lot to both me and my husband. We both will tell others about are experience and spend the word for Riverside they really treated us with respect and fairness and went above and beyond to make the deal successful. Great Group of Guys !!! More

My phone call to the service department was wonderful. The person who answered was most polite and professional. He had me bring my car in, he looked at it and made an appointment for the next day. Howe The person who answered was most polite and professional. He had me bring my car in, he looked at it and made an appointment for the next day. However, he let me drop my car off the same day, and they looked at it that afternoon. One step fixed the problem so I could pick it up the next morning! They were great, even to the payment center. I would definitely recommend them for great service! More

Corey took my emergency and turned it into results. Prior to a family trip, my wife’s vehicle was hit and we were no longer able to travel with it. Due to upcoming weather I was in desperate need o Prior to a family trip, my wife’s vehicle was hit and we were no longer able to travel with it. Due to upcoming weather I was in desperate need of a bed cover to haul our luggage. He was able to get me one for my F-150 at a great price and installed in 2 days. Greatly appreciate the customer service and he absolutely saved the trip and a lot stress. Thanks again, Bob Phelan More

Albra and the whole riverside team were a pleasure to work with! They weren’t pushy at all, we told them exactly what we were looking for and what we wanted to pay and they made it happen! work with! They weren’t pushy at all, we told them exactly what we were looking for and what we wanted to pay and they made it happen! More

Long time customer and will continue to be. Even though I moved I prefer to only purchase from a dealership that continues to be its best. moved I prefer to only purchase from a dealership that continues to be its best. More

Great dealership. Professional, courteous, friendly. By far the best buying experience. Would definitely recommend using Riverside Ford. From the sales manager down, everyone works hard to take care of the far the best buying experience. Would definitely recommend using Riverside Ford. From the sales manager down, everyone works hard to take care of their customers. More

No pressure and great trade in value. We had our previous vehicle for many years and the time had come to trade it in. Dealer gave more than generous offer on trade. I am 63 years old and We had our previous vehicle for many years and the time had come to trade it in. Dealer gave more than generous offer on trade. I am 63 years old and have dealt with many dealers over the years and this was the first time i did not feel pressured in any way. None of the typical games I had experienced in the past. We drove several models and was given plenty of time to privately discuss between my wife and I. I am very pleased with this dealership and look forward to working with their Service Department. The car came with 6 free oil changes and 2 tire rotations . Great Experience More

Great vehicle purchasing experience! I had been looking & searching for a particular vehicle for approximately 6 months. After locating the particular vehicle, I contacted Riverside Ford I had been looking & searching for a particular vehicle for approximately 6 months. After locating the particular vehicle, I contacted Riverside Ford via email and received an immediate reply from Debbie. Debbie provided me a scanned copy of the Car Fax, vehicle history and more. Upon arrival in New Bern, NC, I was picked up at the airport by Dennis, who was attentive, informative and friendly. Dennis handled all of the sales paperwork and then I was transferred to finance. Another smooth operation. I would like to thank Debbie, Dennis and Sales Manager Chris Biondo for a most enjoyable car buying experience. More