I chose hyundai because of their 10 year/100,000 mile warranty. Came to the local Riverside Ca hyundai dealer, bad desicion!
Sales person, one of the nicest people I’ve dealt with. Service writer, another one of the nicest people I’ve dealt with.
Carlos in fincance, total disgrace. Very rude individual who changes interpretation of written documents to his advantage. Tries to fool customers into things when the written material is stating it a certain way. Doesn’t care for what the customer has to say or what the customer needs, only cares for his numbers (after all that’s what the finance department’s main goal is, numbers).
Richard Michaelson, the owner of Riverside Hyundai, another pathetic individual who doesn’t care about his customers or their personal information.
He showed my personal profile to another customer just because they said they were related to me without my consent and without me being present. Doesn’t matter if the person says they’re my sibling or if they say they are me, before showing any personal information he needs to ask for identification or ask for my consent. Michaelson is a rude individual to speak to and i definitely will not do business again with Riverside Hyundai when it comes to purchasing a new vehicle. As far as service goes, My service writer’s customer service is great and that’s the only one thing that brings me back here for service.
Service manager Jim, haven’t dealt with him so i cannot say anything about him, other than he seems to be a nice guy.