Riverside Hyundai

I was very excited at first until the service dept didn’t do a full inspection of car and I left lot with a bad battery after that it went down hill, they seemed annoyed I had to take it back to get it repla do a full inspection of car and I left lot with a bad battery after that it went down hill, they seemed annoyed I had to take it back to get it replaced. The service dept were very rude and unprofessional. In addition to, I was scheduled an appointment to add my accessory the day after they kept my car they didn’t bother to check out anything else that needed to be done after keeping it over night, I tried to tell the service mgr but he gave me the cold shoulder. I called instead and they wanted me to go back again after that awful experience. I am not sure what’s the deal not even finance or sales wanted to address the service issue. Very sad indeed if you want great experience don’t go there the customer service is awful! More

My wife and I visited a Hyundai car dealer in Riverside a couple of weeks back, we were very excited as this was our first trip after to a Hyundai Car dealer besides Honda /Toyota. But unfortunately, we were couple of weeks back, we were very excited as this was our first trip after to a Hyundai Car dealer besides Honda /Toyota. But unfortunately, we were not treated with respect by the salespeople. It really kills our hope of getting a Hyundai car the first time. The sad part is that we asked for the manager and got the same treatment. We feel really bad and will never go back to any Hyundai car dealer. ever again. We know this is a good car but unfortunately in the wrong hand, . Guys stay away from them! More

I like the service they provide and good Of customer service. I got the car I wanted and a good price. service. I got the car I wanted and a good price. More

Jonathan Michael was the best salesman I’ve ever worked with! He was really nice, funny, super informative, and eased any hesitation I had with zero pressure and lots of knowledge. He also worked really ha with! He was really nice, funny, super informative, and eased any hesitation I had with zero pressure and lots of knowledge. He also worked really hard to overcome the hiccups we encountered in my purchase and kept a great attitude while doing it. I’m super happy with the experience overall! More

Our salesman Jonathan Michael was amazing! He knew EVERYTHING about the cars, purchase process, and even has been so very helpful post-purchase - thank you Jonathan Michael! EVERYTHING about the cars, purchase process, and even has been so very helpful post-purchase - thank you Jonathan Michael! More

Had to repurchase a new Hyundai the one I purchased on July 7th 2021 from Ontario Hyundai was defective and in the middle of a buy back. From Lauren,Tony, Sales Manager and Finance they all worked hard t July 7th 2021 from Ontario Hyundai was defective and in the middle of a buy back. From Lauren,Tony, Sales Manager and Finance they all worked hard to get me into another vehicle because I still had an open loan on the defective one. They managed to get me into a vehicle nicer then one I had originally purchased. They all get 5 stars from me on the purchase of the new vehicle, hopefully service department is just as great, and if for any reason I need to speak with the GM hopefully he will see me. Hyundai has been great on the buyback, but I will never go back to Ontario Hyundai, GM Sam Labib has never returned a call, email or message through the whole buyback process. Riverside Hyundai made me feel at ease and everyone came out said Hi and introduced themselves, which I greatly appreciated. More

Went to get the back to school deal. It was good but the only thing is that it takes a long time to get it done and get a hold of the service advisors. only thing is that it takes a long time to get it done and get a hold of the service advisors. More

Dasan Knight did a fantastic job by walking my daughter through her first car purchase. Dasan and Ted made the deal work financially and were kind and thoughtful. We went there to browse and we ended up bu through her first car purchase. Dasan and Ted made the deal work financially and were kind and thoughtful. We went there to browse and we ended up buying a car. I would recommend Riverside Hyundai to anyone. More

Our experience was great. Our sales person was knowledgeable yet not pushy. He got us in and out of there quickly. I will come back when I need another vehicle. knowledgeable yet not pushy. He got us in and out of there quickly. I will come back when I need another vehicle. More

I just purchased a vehicle. I was trying to do everything online just as they advertised they can do when it came down to it they said they could not complete the purchase online and needed to go to dealersh online just as they advertised they can do when it came down to it they said they could not complete the purchase online and needed to go to dealership. We agreed on out the door pricing and agreed to meet at dealership. Prior to my arrival several texts were sent to make sure documents will be ready to go because I was going on my lunch break and just needed everything ready.. I signed the paperwork Unfortunately did not notice that the purchase price was a bit over 100.00 over the agreed price. I do realize i could have done a better job at confirming the amount but the dishonesty of the dealership made me extremely upset. When i got home and noticed i texted sales person i was dealing with and asked what happened. He agreed to talk with his manager and see if there was something that can mbe done to make it right. Later that night they delivered the car and agreed to contact me the next day with possible resolution. I heard nothing. I followed up with a text message and was left un-answered. While i understand it is buyers responsibility to read and confirm pricing, The dealership did not act in a honest at upfront manner More