Riverside Mazda

This is a review for the service department of Riverside Mazda and David Ruiz. David and his technicians have provided excellent service to my RX-8 for the last 2 years. All repairs were done perfectly. Dav Mazda and David Ruiz. David and his technicians have provided excellent service to my RX-8 for the last 2 years. All repairs were done perfectly. David is not too pushy when a service has to be performed and he is fair and honest about the repairs. He identified several issues on my car and suggested repairs, but I decided to postpone some repairs as I did not have the money at the moment and these were the issues that were not essential and could wait. He honored my decision. Another time an expensive procedure was required, but the next day he called me and said that the car was fine. So he charged me nothing and even provided free rental while I was waiting for the diagnostics. He also always applies coupons and discounts to the services even when I forget to bring one. Of course, this is the dealership so the service runs more expensive than at the other places, but it is worth every cent as you know that technicians trained especially for Mazda are taking care of your car. What I also liked is that after each service the car is always returned washed, clean in and out. Except the last time when after an oil change the car did not get washed and the interior had greasy stains. The engine bay was also dirtier than usual, I guess the mechanic was in a hurry. But this is a minor issue, it happened once and I used to get much worse stains on my previous car when I took it to non-dealer places like Meineke, Midas, Jiffy, etc. I cannot say too much about the sales department except that I was contemplating to trade my RX-8 for a newer Mazda. However, the trade in estimate I was given was way way way below the KBB trade-in and I decided to scrap my plans, at least with this dealership. So I cannot say that I could recommend the sales department, but the service department is a place definitely worth visiting if you own a Mazda and need a service. More