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Riverside Mazda
Riverside, CA
158 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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158 Reviews of Riverside Mazda
November 13, 2018
Riverside Mazda was a great new car purchase experience. The sales person was very responsive to what we requested. They did not push dealer options, leasing deals and financing packages after we stated that we sales person was very responsive to what we requested. They did not push dealer options, leasing deals and financing packages after we stated that we did not want these items. We were able to quickly negotiate a fair price. The dealer processed the purchase paperwork and prepared the car very rapidly - much faster than the last two new Toyota vehicles that I purchased about 3 years ago. I was very happy with the purchase experience. I would definitely return to Riverside Mazda. More
by Purchase_Reviewer
Employees Worked With
Jose Herrera, Mario Cuevas
October 09, 2018
José is the man! Jose was amazing. Listened and provided every request promptly. I had not intended to buy today however every request was met to my satisfaction and I Jose was amazing. Listened and provided every request promptly. I had not intended to buy today however every request was met to my satisfaction and I drove away today in my new Mazda. I own several Mazda’s and this was the best buying experience I have had. Thanks José. More
by ChristiG
Employees Worked With
Jose Herrara
May 05, 2018
excellent service i have bought 4 cars from this dealership already and i am satisfied with the sales people and so does finance and i am out within an hour i have bought 4 cars from this dealership already and i am satisfied with the sales people and so does finance and i am out within an hour More
by sojumann
Employees Worked With
shack
May 02, 2018
Professional and respectful I haven’t bought a car in 17 years because I hate the car buying experience! Not so bad this time. The whole process went a lot smoother than I expect I haven’t bought a car in 17 years because I hate the car buying experience! Not so bad this time. The whole process went a lot smoother than I expected. More
by Goldie48
Employees Worked With
Juan Rubiano
November 29, 2017
Good customer service The employees are helpful, they care about their customer. Really appreciate their honesty, they will help you if you have a budget and they will help The employees are helpful, they care about their customer. Really appreciate their honesty, they will help you if you have a budget and they will help you works something out. I would recommend Mazda of riverside for my family. More
by Reyo23
Employees Worked With
Shack Shackleford
September 20, 2017
Amazing Experience and Custormer Service! Juan and Nick are your go to guys! My overall experience with this dealership and it's staff was beyond any other experience I have had at any other d Juan and Nick are your go to guys! My overall experience with this dealership and it's staff was beyond any other experience I have had at any other dealership and I am very thankful for their help. My salesperson Juan, made sure I was taken care of and made sure I got the best deal for my situation. They gave me options, worked with me, and at the end drove away with the car I wanted in the color I wanted. If you are in the market for a new car, Riverside Mazda is the place to go! This is my third car purchase. They were willing to help and I left behind a terrible deal with my pre-owed 2015 Nissan Sentra. Let me add that they did not have the car I wanted in the color I wanted in stock, so they really went out of their way to get it for me and help me out! :) I am SOOOOO happy with my new 2017 Mazda 3 Sport !!!!!!! I drove off confident and beyond satisfied with my purchase thanks to Juan and Nick and everyone else who helped at Riverside Mazda! More
by Dee
Employees Worked With
Juan, Nick
September 18, 2017
Good experience but slow I bought my 2012 Mazda 3i GT in 2014. I was just looking for an economy car to replace my Buick Lacerne gas ? guzzler. I love 💘 my Buicks but I bought my 2012 Mazda 3i GT in 2014. I was just looking for an economy car to replace my Buick Lacerne gas ? guzzler. I love 💘 my Buicks but the bad economy forced me to find a way around California's ridiculous high taxes and raised taxes on gas ?.. California's governor Brown always finds a way to make surviving difficult and the ridiculous taxes on gas forced me to look for a vehicle that would compensate for for the ridiculous high prices of California's gas. I drove 30 miles to Riverside Mazda after looking all over my SoCal area and reading many reviews of different dealers. I found Riverside Mazda to be the most favorable. I had a set budget from which I was not going to deviate. And I was firmly vehement in my set budget; although, I did set a peek amount that I felt I could handle with sacrifice. The manager this everything in his power to set me on whatI wanted. They were very courteous and respectful of my wishes and understanding of my budget. I actually wanted a certified used Mazda 6, but the only one they had at the time, they informed me it was sold the night before. When I test drove the Mazda 3i GT; I loved the handling and suspension on turns. Although; with my being 6'2" tall; I knew I would have to sacrifice the spaciousness I was used to in my Buicks. While we were there looking for many vehicle before actually driving the 3I, it had been 9 hours before before I would find myself driving out with that 3I. My daughter said I worked overtime for that car. However; it paid off, because that car is great on gas. We drive to Vegas about 2 to 3 times a year for special occasions and we save a lot of gas. I haven't had any problems since I purchase the car and other than the lack of leg room, I have to admit it rides fairly smooth except for bumps inn the road and is low in the front bumper coming out of drive ways at some store shopping centers. Overall, I'm very pleased with the vehicle and the purchase. We got it with 1.9 % with excellent credit. The point is, they were trying to find everything they could sell me to get me in a car, but I was determine to leave satisfied and they were abiding to my firm desire. I have to say I am very pleased with my purchase More
by CaptTulevu
Employees Worked With
Can't remembers names
August 01, 2017
Stay away I entered the dealership with an appointment as I was a Costco member. I was met by a sales person who followed me to the reception desk. I asked fo I entered the dealership with an appointment as I was a Costco member. I was met by a sales person who followed me to the reception desk. I asked for the Costco rep by name and stated I had an appointment. The salesperson called the Costco rep (Kevin) to let him know I was there (the receptionist was occupied). I was then handed off to the sales manager “Maj” and told he would be handling my Costco purchase. The original car I came to purchase had been sold shortly before my appointment and I was taken to a very similar car. I test drove it and was on board with the purchase. Even though I had my own financing, I was told I had to give my DL info, SS#, etc. as it was policy– still waiting on price. When I got to the finance office, the price information I was given was different than what I thought we had agreed to. I figured that this was a misunderstanding on my part, and I would not complete the sale. Maj said not to worry, he had other vehicles that were similar that would work with my budget. I was taken to a white CX-5. I asked what the difference between the cars was and was told that besides the seat package (electric & heated seats) it was the same. I specifically asked if the vehicle had the lane assist & blind spot warning. This was important, as it was the deciding factor for choosing Mazda. I was told it did absolutely have the safety feature and was directed to look closely at the side mirrors (as the only way to demonstrate the feature would be to put the car in a position for the feature to come on, which wouldn’t be safe). I took the SALES MANAGER at his word as the vehicle did not have a sticker, and purchased the car based on the information provided by the sales manager. Well, come to find out, the vehicle has NONE of the features the first car had, AND NO SAFETY beyond the basic. Additionally, Costco auto informed me that they were to show me the invoice which would include all features, and the pricing sheet for the vehicle. This DID NOT HAPPEN. There are other concerns and issues but the above information should be enough to explain how the dealership operates. More
by StaceyJ
Employees Worked With
MAJ
July 24, 2017
Great service. We bought our new car at the riverside mazda this wknd and had a wonderful experience. We had great service, manager, sales specialist, everyone was We bought our new car at the riverside mazda this wknd and had a wonderful experience. We had great service, manager, sales specialist, everyone was very helpful and gave us a good deal. I recommend this place. More
by I.E girl
Employees Worked With
Gabriel, Matthew, Ricardo
July 16, 2017
The guys there are awesome! Mazda at Metro in riverside is a fun place to shop for your car! The guys there know all there is to know about the car you are interested in and help Mazda at Metro in riverside is a fun place to shop for your car! The guys there know all there is to know about the car you are interested in and help you get the BEST deal!! ?????????? More
by Lindamazda3
Employees Worked With
Juan
