Riverside Volkswagen

I believe this VW Dealer is the best in the IE , it surpasses any service dealer hands down ! They really help and care for there customers , they are a true satisfaction! Michael Lopez goes above an surpasses any service dealer hands down ! They really help and care for there customers , they are a true satisfaction! Michael Lopez goes above and beyond To make sure things are taken care of , as the rest of the service personnel, love there service and performance ! More

Had a very negative experience returning to this dealership to lease another vehicle. I went in about 5 weeks prior to my lease term end. I was brought after seeing the advertisement for a 2025 Ti dealership to lease another vehicle. I went in about 5 weeks prior to my lease term end. I was brought after seeing the advertisement for a 2025 Tiguan R-Line that was advertised at a competitive rate and in the color I was looking for. After driving the vehicle and sitting down to make the deal I was told that the vehicle advertised (which included the VIN #) was not the one being offered. The sales staff stated it was a common complaint by customers and that if I opened the fine print I could see that the car being advertised was a Tiguan S not Tiguan R. I argued with several sales staff and the sale manager showing that the unique VIN number matched the one that was advertised. I have copies of the ad posted and pictures of the car with the matching VIN for review if anyone would like to see. More

Please do not buy from this dealer. My daughter bought her first new car from them, a 2024 Taos. She has been adamant about her regular service visits. Now, one year after buying th My daughter bought her first new car from them, a 2024 Taos. She has been adamant about her regular service visits. Now, one year after buying the car and just 2 weeks after her last service visit, the car got a "low coolant" light. She filled the car and took it directly to the dealership. After one day, service called her and said "there are no leaks, you can come pick it up." After we pushed the dealership with questions like "If it didn't leak out, where did it go?" we initially got responses like "air pocket". It took some additional calls for not only 2 people from the dealership to admit, but also a representative from Volkswagen to admit, that this model is known for "puking coolant" and the problem being a faulty head gasket. Knowing this and admitting it, they refuse to fix or replace the car. We have had the owner call us and threaten us to return the rental car and pickup our car or "it won't be good for us." I have never experienced a dealership know about an issue, and be so defiant about resolving it. Their solution is to "keep filling it up with coolant and wait for it to happen again." The owner actually threaten to fire one of the employees who was honest with us about knowledge of the issue. More

BW Riverside is very helpful Michael the service advisor to care of me I highly recommend VW of Riverside to care of me I highly recommend VW of Riverside More

Pleasant greeter, clean waiting area. Service was longer than usual. Car was washed, thank you! Service was longer than usual. Car was washed, thank you! More

5 Stars – The Best Car Buying Experience! I can’t say enough good things about my experience at Riverside Volkswagen! From start to finish, the entire team made the process enjoyable, stre I can’t say enough good things about my experience at Riverside Volkswagen! From start to finish, the entire team made the process enjoyable, stress-free, and genuinely pleasant. A huge shoutout to Monae, who was incredibly patient and thorough. She took the time to answer all my questions and never made me feel rushed or pressured. Augie, the sales manager, was just as amazing—down-to-earth, kind, and truly focused on making sure I was comfortable with my decision. They gave me the time and space I needed to process everything, which made all the difference. Even the finance team went above and beyond! The finance rep made the experience extra special for my son by printing extra sheets for him to “sign” so he could be part of the process. That thoughtful touch meant so much to us. This was, hands down, the best car-buying experience I’ve ever had. If you’re looking for a dealership that genuinely cares about its customers, Riverside Volkswagen is the place to go! More

WE ARE VERY HAPPY WITH YOUR DEALERSHIP THIS IS THE 3RD. CAR WE PURCHASED ALL YOUR STAFF ARE VERY PROFESSIONAL. CAR WE PURCHASED ALL YOUR STAFF ARE VERY PROFESSIONAL. More

This dealer was great, surpassed my expectations with how fast they completed my service request. They delivered my car before the promised time. Will definitely return for all my future needs fast they completed my service request. They delivered my car before the promised time. Will definitely return for all my future needs More

Very professional & easy to work with! Been a customer for years for a reason 5 star service! Highly recommend this dealership. Been a customer for years for a reason 5 star service! Highly recommend this dealership. More

I could not get a timely service appt at my regular dealer so I came to Riverside VW. It was a wonderful experience my car was serviced and I was kept fully informed and given options which took into dealer so I came to Riverside VW. It was a wonderful experience my car was serviced and I was kept fully informed and given options which took into account that my lease is up soon. I felt the dealership was honest and did excellent work. Even though this dealership is not in my area, I will continue to go to it because I feel I can trust them. More