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Riverside Volkswagen

Riverside, CA

4.7
145 Reviews

8330 Indiana Ave.

Riverside, CA

92504

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145 Reviews of Riverside Volkswagen

May 08, 2023

Im from out of town, I came in for an aircon issue. They were able to fix it. Very nice helpful people More

by Adi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose P
May 12, 2023 -

Riverside Volkswagen responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

March 23, 2023

It was fast and very good attention ,they look at my car everything I need thank you. More

by Luz Uribe
Recommend Dealer
Yes
Employees Worked With
Jose Preciado.
Mar 28, 2023 -

Riverside Volkswagen responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and I'm glad we achieved that. Once again, I appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

March 15, 2023

Everyone here was amazing. They stayed true to their word no haggle or hassle. Will be back for sure. More

by Hispasian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Block
Mar 20, 2023 -

Riverside Volkswagen responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

March 02, 2023

Awesome Experience I had with Riverside VW Dealership. Courteous, Patient, Kind I was well pleased with the whole Fast experience I had in purchasing my New Vehicle. Definitely will be back in the future More

by OliviaT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael, Raymond and an awesome young lady
Mar 07, 2023 -

Riverside Volkswagen responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

February 17, 2023

This dealership made my process a lot more easier when my lease was up, I decided to purchase my lease vehicle which this process can be stressful, but Raymond Block, Ray Porrero and Gill made things a very More

by Gidget06850
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Block, GIll and Ray Porrero
Feb 23, 2023 -

Riverside Volkswagen responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

January 29, 2023

The people in the service department are very polite and helpful and have always done a good job with my car. They are very cooperative with the time That you need to come in More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Feb 01, 2023 -

Riverside Volkswagen responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

January 22, 2023

Great service center, James Rocha professional, very knowledgeable, made my service experience great ! I will definitely will recommend Riverside Voltswagan! More

by Larrycervantez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
Jan 25, 2023 -

Riverside Volkswagen responded

I cannot thank you enough for your wonderful review of Riverside Volkswagen and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

December 17, 2022

They are detail oriented and very picky. I appreciate the attention to detail. Thank you More

by germany1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rocha
Dec 21, 2022 -

Riverside Volkswagen responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

December 16, 2022

Changing my review from 6 years ago. They tricked me lied to me. I went to trade in my 2021 Passat for a bigger car. they came to me with a over 500 dollar payment. I told them no, they More

by georgejefferson38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
too many to name
Dec 21, 2022 -

Riverside Volkswagen responded

I appreciate you bringing this to our attention. Please contact me directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

November 09, 2022

James, Shao, and crew did an amazing job for us. James followed up a few times and we felt like he really cared about the job he was doing for us. Riverside Volkswagen is amazing! Thank you! More

by Bwarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, Shao, Oscar
Nov 15, 2022 -

Riverside Volkswagen responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

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