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Riverside Volkswagen

Riverside, CA

4.7
158 Reviews

8330 Indiana Ave.

Riverside, CA

92504

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158 Reviews of Riverside Volkswagen

October 08, 2024

Fast and very convenient the service was awesome great customer service from the entire team More

by stephanie.hampton72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony,Bryant and Samar
Oct 10, 2024 -

Riverside Volkswagen responded

Thank you, Stephanie! We truly appreciate your kind words about the fast and convenient service at Riverside Volkswagen. It's wonderful to hear that our team provided you with great customer service. We look forward to welcoming you back next time! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

July 30, 2024

They were very thorough about their product line up& they were very easy to get a deal done ,I will definitely recommend then to others More

by Eddie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monet & Steven
Jul 31, 2024 -

Riverside Volkswagen responded

Thank you, Eddie, for the glowing 5-star review! At Riverside Volkswagen, I take pride in offering a thorough product lineup and ensuring a smooth deal closure process. I greatly appreciate your recommendation and look forward to assisting you and your referrals in the future. Drive safe! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

May 17, 2024

Riverside Volkswagen is always been very helpful leased a bunch of cars there they’re friendly and they always work with me More

by Tim Cook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GRACES TEAM
May 21, 2024 -

Riverside Volkswagen responded

Thank you, Tim, for your kind words about Riverside Volkswagen! We are delighted to hear that we have been able to assist you with leasing cars and that you have had a positive experience with our friendly team. We appreciate your loyalty and look forward to continuing to work with you in the future. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

April 11, 2024

One of the best car buying experiences I've had. We had chosen a car online and showed them the add when we arrived. They immediately brought the exact car we were interestd in, explained all the de More

by robh0613
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kadeem
Apr 16, 2024 -

Riverside Volkswagen responded

Rob, thank you for your loyalty to our dealership and for taking the time to write this review. Kadeem’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

December 11, 2023

We had a great experience this weekend working with Cade as our Salesman and Brian as the manager. Brian got us set up with Cade, who was knowledgeable about the Atlas that we came to look at. He was able t More

by Sarah H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cade, Brian
Dec 13, 2023 -

Riverside Volkswagen responded

Sarah, I sincerely thank you for going out of your way to write this review about Riverside Volkswagen. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new Atlas. If you have any further needs, please come back to see us. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

November 28, 2023

Check Engine light was on. Took it in, first guy tried to discourage me to not leave, said they were very busy. Same thing when I spoke to service rep. I got my service report, More

by subiasandra6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Lopez, unknown person taking car
Dec 01, 2023 -

Riverside Volkswagen responded

Sandra, the impression you received during your recent visit at our dealership does not reflect our standards of customer service. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

November 17, 2023

Used dealership for years with multiple cars. Good service and honest. Would recommend to all VW owners. More

by Falu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Nov 21, 2023 -

Riverside Volkswagen responded

Falu, thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and truly value your business. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

September 29, 2023

Management and staff are extremely knowledgeable and friendly. Not pushy and takes care of their customers needs to provide the best vehicle to fit their budget. Highly recommend Riverside VW. More

by Khoa Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Block and Finance Manager Ray Porrero
Oct 03, 2023 -

Riverside Volkswagen responded

Khoa, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

September 05, 2023

Excellent communication. Polite, friendly and direct. The staff is very quick to check applications. The service is the best I have encountered. More

by supereno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hakeem
Sep 08, 2023 -

Riverside Volkswagen responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

August 10, 2023

Very friendly and good customer service. It was my first time taking my car and was pleased definitely going back More

by Imayjul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talessa
Aug 15, 2023 -

Riverside Volkswagen responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. I hope that we can have the opportunity to work with you again soon. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

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