Back

Riverside Volkswagen

Riverside, CA

4.9
157 Reviews

8330 Indiana Ave.

Riverside, CA

92504

Directions

By Type

157 Reviews of Riverside Volkswagen

December 16, 2022

Changing my review from 6 years ago. They tricked me lied to me. I went to trade in my 2021 Passat for a bigger car. they came to me with a over 500 dollar payment. I told them no, they More

by georgejefferson38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
too many to name
Dec 21, 2022 -

Riverside Volkswagen responded

I appreciate you bringing this to our attention. Please contact me directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

November 09, 2022

James, Shao, and crew did an amazing job for us. James followed up a few times and we felt like he really cared about the job he was doing for us. Riverside Volkswagen is amazing! Thank you! More

by Bwarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, Shao, Oscar
Nov 15, 2022 -

Riverside Volkswagen responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

October 27, 2022

We are very please with the service Volkswagen at Riverside gives us. They are very professional and always make you feel welcome. If you happen to stop by ask for Jon Makarounas he listens to what y More

by Israel Perez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Makarounas
Nov 01, 2022 -

Riverside Volkswagen responded

We cannot thank you enough for your wonderful review of Riverside Volkswagen and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

January 28, 2021

Wonderful service! Nicest personnel! Service man placed my lost dollar that I dropped in my car months ago and forgot about on my seat! Very honest good people work here! I bought my car here and I have be More

by candydiamondgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janice Sedgwick
Feb 02, 2021 -

Riverside Volkswagen responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

January 21, 2021

Riverside Volkswagen is Exceptional. They always take Excellent care of me. Very professional, efficient, and knowledgeable. It’s a family atmosphere, they know me and and always take time for me. More

by SherriB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James, Janice
Jan 26, 2021 -

Riverside Volkswagen responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

January 18, 2021

Buying a VW GTI. Everyone at the dealer was very professional. It was a great experience. Both manager and seles folks we’re great thanks More

by Mario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All
Jan 21, 2021 -

Riverside Volkswagen responded

Mario, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

January 17, 2021

A great selection, competitive trade in offer, price matching, and no-pressure sales tactics made my buying experience a positive one. I would come back. More

by vballchick14f
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Block and Ray
Jan 21, 2021 -

Riverside Volkswagen responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

December 07, 2020

Very professional staff, they made my car buying experience very easy and straightforward. This is the 4th car I purchased from this dealership in 10 years. Highly recommended. More

by theminas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gil
Dec 10, 2020 -

Riverside Volkswagen responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

October 11, 2020

Had to take my 2020 Tiguan in for an EPA related recall. Was able to get an appointment quickly. Service was crowded that day so the wait time was a little longer than usual. Complimentary coffee and soda a More

by Diggie49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Medina
Oct 14, 2020 -

Riverside Volkswagen responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

October 08, 2020

Still the best! Top shelf service and professionalism. From the terrific service advisor to the technicians. Riverside Volkswagen is a very well organized and and well ran operation. I More

by martinofm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janice Sedgwick
Oct 09, 2020 -

Riverside Volkswagen responded

Thank you so much for your review! We really appreciate your business and are so happy that Janice could provide great service to you and your vehicle. We look forward to seeing you again! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

...
4
...