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Riverside Volkswagen

Riverside, CA

4.9
157 Reviews

8330 Indiana Ave.

Riverside, CA

92504

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157 Reviews of Riverside Volkswagen

February 10, 2020

Beware They will increase your interest after making a deal for a lower one. I was warned and that was the first thing they did. enough said!!! More

by rbob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Melvin internet sales
Feb 10, 2020 -

Riverside Volkswagen responded

I am concerned about this issue and committed to promptly resolving it. Please contact me directly as soon as you can and we can work on a resolution together. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

February 02, 2020

Melon and his whole team were great. They worked a miracle and quickly on my new car. There was a scratch on my windows and got it taken care of quickly. More

by Tamika.gale
Recommend Dealer
Yes
Employees Worked With
Melvin
Feb 06, 2020 -

Riverside Volkswagen responded

Thank you for the great review, Tamika. Please come visit us if you need anything else, be it service or sales. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

January 03, 2020

Don't need 25 words, AWESOME my salesman KADE killed it appearance attitude the whole team awesome fast and efficient when they said we can help they meant it thank you More

by Osoto828
Recommend Dealer
Yes
Employees Worked With
Kade
Jan 07, 2020 -

Riverside Volkswagen responded

Thank you for the feedback! We are happy to hear about your positive experience at Riverside Volkswagen, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

November 06, 2019

I thought I was getting a great deal when I purchased my car from Dustin Riley, he was talking up the car the whole time and even offered 3 complimentary services. About 3-4 months after I purchased the car More

by Richard Guevara.
Recommend Dealer
No
Employees Worked With
Dustin Riley (salesman), Sal Paduano (supervisor), Mike Khoury (General sales manager), Richard Michaelson (Owner/ complete A$$hole)
Nov 11, 2019 -

Riverside Volkswagen responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit.

October 15, 2019

My experience was pleasant! Advisor was fast friendly and ef I found this dealership to be very customer oriented. Their approach is friendly, and very helpful. The fact that they are open on the weekends is ver More

by Dhoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlen
Oct 16, 2019 -

Riverside Volkswagen responded

Thank you. We know bringing your car in for service on a weekend is a hassle and we couldn't be happier that we made the process a bit easier for you. We look forward to working with you again if you ever have any automotive needs. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

September 10, 2019

My NewGTI Dealer ship was awesome. Everyone we met or came and introduced themselves to my wife and I were all very courteous and seemed sincere. I will recom More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Augie
Sep 12, 2019 -

Riverside Volkswagen responded

We really appreciate your feedback, Randy. We love hearing from our customers and thank you for choosing us for your automotive needs. We look forward to working with you again. Best, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

September 09, 2019

Was very well treated always have nice friendly people great Had a cover placed on my back seat to protect it Had a small jar of honey left in the car which left a stain on the back . More

by Jean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Front desk
Sep 10, 2019 -

Riverside Volkswagen responded

Jean, thank you for the feedback! We are happy to hear of your positive experience at Riverside Volkswagen, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

September 03, 2019

Professional people, no run around. I called vw corona for a price on a fly wheel and the Never called me back. So i called riverside and they got me a price. I dropped the car off And More

by Luigi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Sep 03, 2019 -

Riverside Volkswagen responded

Thank you for this amazing review, Luigi! We really appreciate your business. Best, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

August 30, 2019

Sammy the finance manager works miracles Sammy and Mike the salesmen here at this dealership are honest salesmen which is really rare these days .... but anywho they did follow up my salesman More

by Sad Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy (finance) and Augustine ( sales) and Mike
Sep 02, 2019 -

Riverside Volkswagen responded

We sincerely appreciate your feedback. Each employee is a valued member of the Riverside Volkswagen team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

August 30, 2019

Always a great experience. Janis is my go to & has never done me wrong. Melvin as well has always been great & I have bought 4 cars from them. Would recommend them to everyone. More

by Tony & Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janis & Melvin always
Sep 02, 2019 -

Riverside Volkswagen responded

Thank you for the wonderful review! It is great to know that Janis and Melvin’s excellent service has earned your continued patronage. Please feel free to stop by if there is anything else we can do to help you. Best, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

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