Riverton Elko GM Superstore

They are the only game in town for GM products and service. Need to be compedative with outside dealers to retain local business. Service department is a mess meaning unclean and unorganized. Our loca service. Need to be compedative with outside dealers to retain local business. Service department is a mess meaning unclean and unorganized. Our local area is predominantly made up of miners who own HD pickups with diesels. They need to attrack the populace by having service specials geared towards the truck owner. Clean up the shop and make it look professional and make the parts department attractive to the auto owner. Display offroad items and run lift specials and car add-ons. These people make good money and want to show off thier vehicles. Parts and labor prices are up to 100% higher than Salt Lake GM dealers. Make the prices attractive enough to keep the work here. The sales group is just as bad. They need to attract the local buyers by offering what out of town cannot. The best bang for there money and best service backing it. Clean up the lot and showroom and offer a prize or incentive for buying local. Work with the people on financing and the sales staff need to know there product. They claim to be a GM super store but I see nothing super about it. I had to literally negociate my cost of servicing my truck down to 50% higher than out of town dealers. Oh and one more thing, I own a 2011 Cadallac SRX that I had to go to Las Vegas to purchase because the owner of Riverton felt we were high risk buyers. What a shame?? More

They won't work with you to make a deal. Offer was insulting. Sales lady was not familiar with vehicle, couldn't answer questions. Went somewhere else and got the deal I was looking for. insulting. Sales lady was not familiar with vehicle, couldn't answer questions. Went somewhere else and got the deal I was looking for. More