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Rivertown Buick-GMC

Columbus, GA

Overview
Reviews
Vehicles
4.6
397 Reviews
Call Dealership (706) 327-1224

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 397 reviews

July 11, 2025

Great service in and out of shop in about 2 hours with everything done at this time. Service writer very nice. More

by mitch.242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
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Jul 11, 2025 -

Rivertown Buick-GMC responded

Thank you, Mitch, for your kind words! We’re glad to hear you had a great experience at Rivertown GMC and that our service team was able to assist you efficiently. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

July 11, 2025

Friendly staff, fast pace, always kept you update on the process of what was going on with the car. Was always able to answer the questions I needed answers to. More

by shylofrederick35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Clark , Digital AirStrike
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Jul 11, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our friendly staff at Rivertown GMC. It's great to know that we could keep you updated throughout the process and provide the answers you needed. We appreciate your support and look forward to helping you again in the future! Sincerely, The Rivertown Buick GMC Team

July 09, 2025

Good experience getting the appointment setup about two weeks before the service. Pleasant and very professional staff. Only question about the way the work is scheduled. Seems that there is no diff More

by Oenophile51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha Muse, Digital AirStrike
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Jul 10, 2025 -

Rivertown Buick-GMC responded

Thank you for your feedback! We're glad to hear that you had a good experience with our team at Rivertown GMC and found our staff to be pleasant and professional. We appreciate your insight regarding the scheduling process and will certainly take that into consideration moving forward. If you have any further questions or concerns, please feel free to reach out to us. We look forward to seeing you again! Sincerely, The Rivertown Buick GMC Team

July 09, 2025

Professional and true to word! I have only had great experiences from the service department. More

by Jjb1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
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Jul 10, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We're thrilled to hear about your great experiences with our service department at Rivertown GMC. We strive to maintain professionalism and keep our promises to our valued customers. We look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

Jul 11, 2025 -

Rivertown Buick-GMC responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 05, 2025

Prompt and courteous customer service. They are very informative should there be an issue that needs to be addressed More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Jul 06, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful review, Shawn! We're thrilled to hear that you experienced prompt and courteous customer service at Rivertown GMC. Our team is always here to provide the information you need and address any issues that arise. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

July 03, 2025

Everything was good. Always is. Nice experience every time I come. I will be back More

by Jdhancock1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa in service , Digital AirStrike
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Jul 03, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you consistently have a great experience at Rivertown GMC. We look forward to welcoming you back next time! Sincerely, The Rivertown Buick GMC Team

July 02, 2025

The service was the best I have had in along time. Went home in a new truck. More

by jben562511
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Jul 02, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had the best service and left in a new truck from Rivertown GMC. We truly appreciate your kind words and look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

July 02, 2025

Excellent customer service. Tim Newsome provided more than expected care and expertise in the vehicle I purchased. I would highly recommend to my friends and family members. More

by Rodarreola1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Newsome, Digital AirStrike
Report | Print
Jul 03, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with Tim Newsome at Rivertown GMC. Your recommendation means a lot to us, and we appreciate your trust in us. We look forward to serving you and your friends and family in the future! Sincerely, The Rivertown Buick GMC Team

July 01, 2025

Very helpful and respectful. Helped to make a bad day better when our Yukons water pump went out on our way to Florida. Jamie went above and beyond for us, providing excellent cu More

by Grant_Brooks21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Stitcher
Report | Print
Jul 02, 2025 -

Rivertown Buick-GMC responded

Thank you, Grant! We're glad to hear that Jamie was able to assist you during your tough situation with your Yukon. At Rivertown GMC, we strive to provide excellent customer service and support to our valued customers. We appreciate your kind words, and we hope to see you again soon! Safe travels! Sincerely, The Rivertown Buick GMC Team

Jul 03, 2025 -

Rivertown Buick-GMC responded

Hi, thank you for the great review! If you have any further questions, please give us a call. We're always happy to help!

June 30, 2025

They were very nice and quick with my truck. And they also have a good coffee maker More

by buggar74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Jul 01, 2025 -

Rivertown Buick-GMC responded

Thank you for your kind words! We’re so pleased to hear that you had a positive experience with your truck at Rivertown GMC. Our team always aims to provide quick and friendly service. We’re also glad you enjoyed our coffee! We look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

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