Rivertown Buick-GMC

My rating is of the service department. Jaime was our service advisor and was excellent to work with. He kept in contact with us and had the job finished in a timely manner. Jaime was our service advisor and was excellent to work with. He kept in contact with us and had the job finished in a timely manner. More

I EXPERIENCED EXCELLENT SERVICE DURING MY STAY AT THE DEALERSHIP. GREAT SERVICE TEAM! THANK YOU! DEALERSHIP. GREAT SERVICE TEAM! THANK YOU! More

The service department kept me informed on my auto repair process thru out, my service, Michael was extremely nice and informative. The only negative thing was the Time to repair my auto. Thank you! process thru out, my service, Michael was extremely nice and informative. The only negative thing was the Time to repair my auto. Thank you! More

I went online to schedule a test drive on a used Buick encore in Columbus, GA. The call center contacted me and setup an appointment for me to view it that afternoon. I was contacted by a salesman letting encore in Columbus, GA. The call center contacted me and setup an appointment for me to view it that afternoon. I was contacted by a salesman letting me know that he would be helping me. I got to the dealership (an hour from my house) only to find out the car I was interested in was in an overflow lot, not in Columbus, but in Tampa. I ended up getting an exceptional deal on an almost new (15,500 miles) car as a result. The staff was very helpful and polite. I would highly recommend this dealership! More

Rivertown Service Department is the best My service advisor David Jaime Stitcher really goes that extra mile to make sure you are taken care of hats off to Jamie really appreciated advisor David Jaime Stitcher really goes that extra mile to make sure you are taken care of hats off to Jamie really appreciated More

Excellent service and very customer service experience with Mike in service dept. Thank you very much. with Mike in service dept. Thank you very much. More

PROFESSIONAL, EXCEPTIONAL CUSTOMER SERVICE, QUICK AND FAST SERVICE. TOOK CARE OF MY ISSUE RIGHT AWAY. NO WAITING. HIGHLY RECOMMENDED. FAST SERVICE. TOOK CARE OF MY ISSUE RIGHT AWAY. NO WAITING. HIGHLY RECOMMENDED. More

Great service every time. Wait time before my truck was taken back was about 10 minutes and I was out of there in less than an hour. Appreciate the professionalism as well. Mi Wait time before my truck was taken back was about 10 minutes and I was out of there in less than an hour. Appreciate the professionalism as well. Michael is always great. More

Courteous and communicated very well. Job done as planned with no surprises or delays. I didn’t feel like I was a bother to them. Job done as planned with no surprises or delays. I didn’t feel like I was a bother to them. More