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Rivertown Buick-GMC

Columbus, GA

Overview
Reviews
Vehicles
4.6
375 Reviews
Call Dealership (706) 327-1224

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 375 reviews

September 09, 2024

Prompt service for an unscheduled issue. Looked into the matter and recommended a solution for my problem More

by L Hutchens
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
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Sep 10, 2024 -

Rivertown Buick-GMC responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

September 09, 2024

Great profesional customer service and excellent technician service. Michael took care of our vehicle fast. More

by on_the_way_19k@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael ( service department)
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Sep 11, 2024 -

Rivertown Buick-GMC responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2024

I would rather not commit. I have a few issues that I was told that it would rather More

by Wloret@aol.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Digital AirStrike
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Sep 13, 2024 -

Rivertown Buick-GMC responded

Wloret@aol.com, I apologize for any inconvenience you faced. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Robert Geary General Manager rgeary@RivertownAutomall.com

September 08, 2024

I went to get my vehicle seat fixed and actually left with a new vehicle. More

by yvonda.granger
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Sep 09, 2024 -

Rivertown Buick-GMC responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

September 07, 2024

The staff are so nice, especially Mr. Mike, Mr. Stewart and Mr. Greg. The service and turnaround are always good. Would highly recommend. More

by johnsondm81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Clarke, Digital AirStrike
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Sep 09, 2024 -

Rivertown Buick-GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Buick GMC! Thanks again for the recommendation, and have an amazing day!

August 30, 2024

Very pleasing experience. Booked the service appointment online and was able to seamlessly drop off on the scheduled time. Service person was very courteous and knowledgeable More

by Mmckinst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Sep 01, 2024 -

Rivertown Buick-GMC responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 30, 2024

It took too long for my car to be serviced. Wait time was horrible. I arrived at 11:10 and leave till almost 4pm. More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Sep 07, 2024 -

Rivertown Buick-GMC responded

Patricia, Thank you for your feedback about your extended wait for service, this should not have happened, and I apologize for any inconvenience you faced. Your concerns will be shared with our team so, that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Robert Geary General Manager rgeary@RivertownAutomall.com

August 28, 2024

The management and sales staff have always been most helpful when I've purchased vehicles (and I've purchased a number of vehicles from Rivertown). The service department staff has always been courteou More

by KC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Colangelo, Stacey Day and Wayne Pope
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Aug 29, 2024 -

Rivertown Buick-GMC responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 28, 2024

Mike is an excellent technician and takes care of his customers. He is professional and knowledgeable and uses language that the customer can understand. More

by ingj54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician Mike , Digital AirStrike
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Aug 29, 2024 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about Mike and his dedication to providing excellent service at Rivertown Buick GMC. We're glad to hear that his professionalism and communication made a positive impact on your experience. We look forward to serving you again! Sincerely, The Rivertown Buick GMC Team

August 28, 2024

Great service, they're carrying, friendly, awesome team,get job done, feel great after problem been solved they're professional and stand behind there words More

by aenglish1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stewart
Report | Print
Aug 29, 2024 -

Rivertown Buick-GMC responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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