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Rivertown Buick-GMC

Columbus, GA

4.6
375 Reviews

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 375 reviews

May 14, 2025

Awesome Experience, Carlos was very professional and made my sales process smooth and very enjoyable More

by Ole Reg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos , Digital AirStrike
May 14, 2025 -

Rivertown Buick-GMC responded

Thank you for your kind words! We're thrilled to hear that you had an awesome experience at Rivertown GMC and that Carlos provided you with professional service. We strive to make the sales process as smooth and enjoyable as possible. We look forward to seeing you again! Sincerely, The Rivertown Buick GMC Team

May 14, 2025

I own a Malibu but I come to this dealership because of the honest service department. My service agent is Mike Clark and I have used him for a number of cars and I've always found him to be honest friendl More

by capearson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Clark
May 14, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our service department and Mike Clark. Providing honest and friendly service is our priority at Rivertown GMC, and we're thrilled to hear that Mike has consistently met your expectations. Thank you for trusting us with your Malibu and for being a loyal customer. We look forward to seeing you again! Sincerely, The Rivertown Buick GMC Team

May 07, 2025

The people I dealt with at Rivertown GMC were very easy to deal with. They did not play the "let me talk to my manager" game. They were straight forward and worked with me to get me into my new truck. The More

by dhwilliamsga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valerie Kenney, Stacy Day, Randy Register, Jamie (service)
May 08, 2025 -

Rivertown Buick-GMC responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with our team at Rivertown GMC. It’s great that you chose the Sierra after your F-150, and we appreciate your trust in us for your vehicle needs. We look forward to building a long-lasting relationship with you. Don’t hesitate to reach out if you need anything in the future! Sincerely, The Rivertown Buick GMC Team

May 06, 2025

Rivertown was quick and gave professional care. I have always had a good experience with them. Thank you! More

by scott4u2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
May 07, 2025 -

Rivertown Buick-GMC responded

Thank you for your kind words, Scott! We're thrilled to hear that you had a quick and professional experience at Rivertown GMC. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

May 09, 2025 -

Rivertown Buick-GMC responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Rivertown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 03, 2025

Service is always top notch . Keshia, my rep” always takes care of us when in and her communication is excellent . I highly recommend the service dept More

by jaymanslawncare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keshia
May 03, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We appreciate your kind words about Keshia and our service department. It's great to hear that you are always well taken care of at Rivertown GMC. We look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

April 30, 2025

The did well and what they said they would do, except calling me when car ready. More

by Pennyfrost44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
May 02, 2025 -

Rivertown Buick-GMC responded

Hello, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

April 28, 2025

Everybody was very courteous and knowledgeable. I would recommend this service department to anybody that needs their vehicle worked on. More

by Del
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Apr 29, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful review, Del! We appreciate your kind words about our service department and are glad to hear that you found our team courteous and knowledgeable. Your recommendation means a lot to us at Rivertown GMC. We look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

April 26, 2025

Professional team and made our cadi purchase seamless. We definitely plan to use this as our preference for future purchases. More

by Gwen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Percy and Jerome
Apr 26, 2025 -

Rivertown Buick-GMC responded

Thank you so much for your review, Gwen! We're pleased to hear that your Cadillac purchase was seamless and that our professional team met your expectations. We look forward to assisting you with your future purchases at Rivertown GMC! Sincerely, The Rivertown Buick GMC Team

April 24, 2025

Due to the positive reputation of one particular salesperson, my wife and I drove 6hrs from Baton Rouge to Columbus to look at vehicles. My salesperson, Valerie, was wonderful! She was very patie More

by Ricky B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valerie Kenney
Apr 25, 2025 -

Rivertown Buick-GMC responded

Thank you for the amazing review, Ricky! We’re pleased that Valerie was able to work with both you and your wife to find vehicles you love. It’s great to know that your long drive from Baton Rouge was worth it! We appreciate your feedback and look forward to serving you again in the future. Sincerely, The Rivertown Buick GMC Team

April 17, 2025

I was greeted by a very friend associate that took his time to make me feel welcome and showed me exactly what I have been looking for. I never felt pressured and was treated like I was the only customer More

by Cindy B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N/a
Apr 17, 2025 -

Rivertown Buick-GMC responded

Thank you, Cindy, for your wonderful review! We're thrilled to hear that our associate made you feel welcomed and valued during your visit to Rivertown GMC. Providing a pressure-free experience while addressing your needs is what we strive for. We appreciate your feedback and hope to see you again soon! Sincerely, The Rivertown Buick GMC Team

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