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Rivertown Buick-GMC

Columbus, GA

4.6
361 Reviews

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 361 reviews

September 16, 2023

The fixed exactly what the problem was and extremely quick. Thank you for your hard work. More

by dmlowery5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Clark, Digital AirStrike
Sep 19, 2023 -

Rivertown Buick-GMC responded

Thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. We look forward to your continued business! Sincerely, The Rivertown Buick GMC Team

September 14, 2023

Greg McCart is an outstanding employee. He goes over and beyond serving senior citizens. He is kind and patient. More

by Harold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Sep 15, 2023 -

Rivertown Buick-GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Harold! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Rivertown Buick GMC Team

September 14, 2023

Quick service, friendly people. Great work. Easy to do business with. Very good and on time More

by kenlunceford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Sep 15, 2023 -

Rivertown Buick-GMC responded

We appreciate you for letting others know about your experience, Ken! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, The Rivertown Buick GMC Team

Sep 16, 2023 -

Rivertown Buick-GMC responded

Thank you for the Five Star review and for choosing Rivertown Buick GMC. We were pleased to hear that we could provide you with an excellent service experience. We appreciate your business and look forward to the pleasure of serving you again.

September 12, 2023

Mike and the crew in the service department are always wonderful..they know your car and always get you in and out without a hassle. We can always trust them to do a great job More

by crochetjf
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 14, 2023 -

Rivertown Buick-GMC responded

Thank you for your kind words. We feel our service department is what makes Rivertown Buick GMC special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Rivertown Buick GMC Team

September 10, 2023

Very friendly staff,who always does an excellent job on my vehicle. Appointments are easy with no hassle or pressure. More

by Rjgmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Stitcher
Sep 12, 2023 -

Rivertown Buick-GMC responded

Thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Rivertown Buick GMC Team

September 10, 2023

Staff is always friendly and I received my car back jn a timely manner. Great service today. More

by wvcrss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Sep 12, 2023 -

Rivertown Buick-GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Rivertown Buick GMC Team

September 09, 2023

Just purchased a preowned Acura RDX. Drove from the Atlanta area to get this deal! My salesman Dalvin Felson is the Best hands down. A really nice guy. Very engaging, made me feel good a More

by camaroguy04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Sep 27, 2023 -

Rivertown Buick-GMC responded

Congratulations on your Acura RDX! We are thrilled that Dalvin provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

September 05, 2023

They are very professional and I'm always satisfied with the work they do on my vehicle. More

by caridad312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stewart , Digital AirStrike
Sep 07, 2023 -

Rivertown Buick-GMC responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

August 30, 2023

I was very pleased with the service today that Ja Mie Stitcher invoice #163352 tag#T4189 gave me today. He was very thorough and FIXED the problem that Express oil change on Whittlesey Blvd messed up. More

by Hpycmprmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ja Mie Stitcher, Digital AirStrike
Sep 01, 2023 -

Rivertown Buick-GMC responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Rivertown Buick GMC Team

August 30, 2023

Great service Greg always takes care of the customers. Always will bring my GMC there More

by Dvdavid3663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Sep 01, 2023 -

Rivertown Buick-GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Rivertown Buick GMC Team

Sep 03, 2023 -

Rivertown Buick-GMC responded

We are thrilled that Greg provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

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