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Rivertown Buick-GMC

Columbus, GA

Overview
Reviews
Vehicles
4.6
375 Reviews
Call Dealership (706) 327-1224

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 375 reviews

April 02, 2025

Worse GMC dealship in Columbus GA This dealership advertised.a 2013 RAM 1500. Trademan 3.6 6v with 173k miles As a great deal. Not listing. It had a misfire on 5. Low compression on 3 coils. And nee More

by Ripoff customer
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Michelle , Digital AirStrike
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Apr 05, 2025 -

Rivertown Buick-GMC responded

Thank you for your feedback. We strive to provide a positive and transparent sales experience, and I regret that we fell short. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Stacey Day General Manager Group 1 GMC Rivertown sday@group1auto.com

April 01, 2025

Everyone from sales to General manager are very professional . I have purchased many automobiles and have always been treated with the utmost respect More

by rtkbama
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Apr 02, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful feedback! We truly appreciate your kind words about the professionalism of our team at Rivertown GMC. It's our goal to ensure every customer feels respected and valued. We're glad to hear about your positive experiences with us! We look forward to assisting you with your future automotive needs. Sincerely, The Rivertown Buick GMC Team

March 29, 2025

Rivertown GMC provides outstanding customer and maintenance service! The staff is professional, friendly, and goes above and beyond to ensure my GMC truck runs smoothly. The service team is thoroug More

by Aaron Mc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Oliver , Digital AirStrike
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Mar 30, 2025 -

Rivertown Buick-GMC responded

Thank you so much, Aaron, for your wonderful review! We truly appreciate your kind words about our team and the outstanding service you received at Rivertown GMC. We're thrilled to hear that your GMC truck is running smoothly and that our service team was able to provide you with a thorough and efficient experience. We look forward to seeing you again for any future needs! Sincerely, The Rivertown Buick GMC Team

Mar 30, 2025 -

Rivertown Buick-GMC responded

Hi Aaron, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 28, 2025

My experience at Rivertown was excellent. Every employee there was very professional and easy to deal with. More

by JAWhite9497
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Newsome, sales manager Skip and finance manager, Digital AirStrike
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Mar 29, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Rivertown GMC was excellent and that our team was professional and easy to work with. We appreciate your kind words and hope to see you again soon! Sincerely, The Rivertown Buick GMC Team

March 26, 2025

Called service department and spoke with Greg who was able to get me in and out same day. Issue resolved More

by danielfredmonica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
Mar 27, 2025 -

Rivertown Buick-GMC responded

Thank you for your wonderful feedback, Daniel! We're glad to hear that Greg was able to assist you promptly and resolve your issue the same day. At Rivertown GMC, we strive to provide excellent service to all our customers. We look forward to seeing you again for any future needs! Sincerely, The Rivertown Buick GMC Team

Mar 28, 2025 -

Rivertown Buick-GMC responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 25, 2025

Excellent service always a delight to book appointment with Greg McCart. Wait time was not very long. More

by lyza67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg McCart
Report | Print
Mar 28, 2025 -

Rivertown Buick-GMC responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2025

My wife and I just purchased our 3rd vehicle in recent years from Tim Newsome at Rivertown Buick / GMC in Columbus, Georgia. We highly recommend Tim and the wonderful staff at the dealership. More

by charlesmay1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Newsome
Report | Print
Mar 25, 2025 -

Rivertown Buick-GMC responded

Thank you so much for your kind words! We truly appreciate your loyalty and are thrilled to hear that you and your wife had a great experience with Tim at Rivertown GMC. It's wonderful to know you recommend us, and we look forward to assisting you with your future vehicle needs. Safe travels in your new ride! Sincerely, The Rivertown Buick GMC Team

March 24, 2025

Service advisor Lisa was courteous and professional. Great job thanks again see you next time More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Mar 25, 2025 -

Rivertown Buick-GMC responded

Thank you, Jeff! We appreciate your kind words about Lisa and her professionalism. It's fantastic to hear that you had a great experience at Rivertown GMC. We look forward to seeing you again next time! Sincerely, The Rivertown Buick GMC Team

March 21, 2025

The service and parts depts have been super helpful and very easy to work with. I appreciate the genuine customer service. More

by howeandlaura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, service and Chris with parts
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Mar 21, 2025 -

Rivertown Buick-GMC responded

Thank you for your fantastic review! We truly appreciate your kind words about our service and parts departments at Rivertown GMC. It's great to hear that you found them helpful and easy to work with. We look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

March 19, 2025

My service manager Mr Mike Clarke was very helpful and respectful. He gave me accurate information and provided good feedback about my concerns. More

by Rhshoreiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Mike Clarke
Report | Print
Mar 20, 2025 -

Rivertown Buick-GMC responded

Thank you for your kind words! We're thrilled to hear that Mike provided you with helpful and respectful service. At Rivertown GMC, we strive to ensure our customers feel valued and informed. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

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