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Rivertown Subaru

Columbus, GA

Overview
Reviews
4.6
159 Reviews
Call Dealership (706) 322-9927

1661 Whittlesey Road

Columbus, GA

31904

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Showing 159 reviews

June 14, 2024

Customer Service was stellar. From the moment I arrive until the service was completed I was advised of a problem with my AT plug. This discrepancy was take care of in an expedien More

by Umpireski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Mason (149870)
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Jun 15, 2024 -

Rivertown Subaru responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
June 12, 2024

Subaru Of Columbus is the best dealership I have ever dealt with in my 79 years. We love our Subarus. More

by Tomkendrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 13, 2024 -

Rivertown Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 07, 2024

The service department did the 6 month check up very quickly. I really liked being able to text a service person while I’m there. More

by Baron6871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
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Jun 09, 2024 -

Rivertown Subaru responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

Helpful
June 05, 2024

The service department personnel are as friendly and accommodating as the sales staff. Believe me when I say: that is a rarity. More

by susanwms70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jones
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Jun 07, 2024 -

Rivertown Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Subaru! Thank you, and have a fantastic day!

Helpful
June 05, 2024

Great service. Easy scheduling. Short wait. Friendly staff. Clean waiting area. Great online notification system. More

by CBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor was friendly and helpful.
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Jun 07, 2024 -

Rivertown Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
June 01, 2024

The service manager, Amber Jones, is very professional and polite. She goes above and beyond. More

by Beverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jones
Report | Print
Jun 03, 2024 -

Rivertown Subaru responded

Beverly, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
May 28, 2024

Rivertown Subaru is by far one of the best dealerships I have interacted with extremely helpful service time and a sales team that’s willing to work with you to get you going. More

by 69chargermdw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jones
Report | Print
May 29, 2024 -

Rivertown Subaru responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 25, 2024

Very courteous and knowledgeable. Performed everything in a timely manner. I will definitely recommend this shop to my friends More

by Jino Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Report | Print
May 28, 2024 -

Rivertown Subaru responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Helpful
May 17, 2024

Great customer service always. I enjoy waiting for my car while it is getting serviced at this location. More

by Jatavius_l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Mason
Report | Print
May 21, 2024 -

Rivertown Subaru responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
May 16, 2024

Just bought a car, very smooth transaction! ! No haggling mess, just business!! Byron introduced us to all the team at Rivertown. More

by Meferet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Byron
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May 20, 2024 -

Rivertown Subaru responded

Congratulations on your new vehicle! We're thrilled that Byron provided you with a smooth sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
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