Back

Rivertown Subaru

Columbus, GA

4.7
275 Reviews

1661 Whittlesey Road

Columbus, GA

31904

Directions

By Type

Showing 275 reviews

January 09, 2024

I brought my vehicle in and they found the issue very quickly. Amazing customer service as well! More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech and service advisor
Jan 10, 2024 -

Rivertown Subaru responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 08, 2024

The appointment ment was easy to make. They kept me informed of the service details via emails. The work was efficient and comprehensive. More

by au
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 10, 2024 -

Rivertown Subaru responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 29, 2023

The service department staff is great. They always assist me even without appointment and are very friendly! More

by Jesus Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jones, Ronnie Gladney.
Dec 30, 2023 -

Rivertown Subaru responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 29, 2023

Rivertown Subaru is a great dealership. The people in the service department are very courteous. I always have sn easy and comfortable time when bringing my car for service. More

by Kmerritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Jan 03, 2024 -

Rivertown Subaru responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 16, 2023

I drove 1. 5 hrs to have my oil changed here. All seemed fine till after the service was performed. Ronnie required me to sign a paper which said they could use More

by Bug Off
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronnie Gladney
Dec 26, 2023 -

Rivertown Subaru responded

Thank you for bringing this to my attention. I apologize for the misunderstanding you experienced and any other inconvenience during your service visit with us. I would like an opportunity to address your concerns and to earn your business, please contact me at kcook@RivertownAutomall.com. I look forward to speaking with you. Kenneth Cook, Service Manager

December 08, 2023

The Service department staff is always ready for me when I drive in to the bay. They always use your name in addressing me. Love the new video of the technician doing the vehicle inspection. They go to work More

by jwills3200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Dec 09, 2023 -

Rivertown Subaru responded

We appreciate your Five Stars and we are delighted to know you had a great experience with us! We look forward to the pleasure of your business again!

December 07, 2023

Friendly knowledgeable staff. Big shoutout to salesperson chance thompkins. He treated me with respect understanding patience parts and service also great More

by Lelliott1386
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chance thompkins
Dec 09, 2023 -

Rivertown Subaru responded

It's fantastic to hear about your positive experience at Rivertown Subaru! Having a friendly and knowledgeable staff, especially someone like Chance who treated you with respect, understanding, and patience, can make a huge difference when purchasing a vehicle. Congratulations on your new vehicle!

December 06, 2023

Professional and fast. Polite and friendly. Had a 730 appointment and they took me in early. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bad with names.
Dec 08, 2023 -

Rivertown Subaru responded

We are thrilled to hear that you had a professional and fast experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

Decently quick service. Didn't try and push recommended services. Gave good advice on services that were relavant. More

by walker11b.texas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
Dec 07, 2023 -

Rivertown Subaru responded

We are thrilled to hear that you had a quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 01, 2023

Always friendly and offer recommendations to make things work better for me. Usually not a long wait. The waiting room is comfortable and I can get work done. More

by phill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber jones
Dec 05, 2023 -

Rivertown Subaru responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

...
18
...