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Group 1 Subaru Rivertown

Columbus, GA

Overview
Reviews
4.7
319 Reviews
Call Dealership (706) 322-9927

1661 Whittlesey Road

Columbus, GA

31904

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By Type

Showing 319 reviews

September 12, 2025

Amber is a wonderful service agent! She has always been super helpful, communicates thoroughly, and goes above and beyond to deliver excellent service. We are very appreciative. More

by eagay1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Report | Print
Sep 14, 2025 -

Group 1 Subaru Rivertown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Subaru! We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2025

The sales staff were friendly and knowledgeable. They were not overly aggressive, I don’t like aggressive sales techniques. The dealership is comfortable and relaxed. The sales person was patient, a More

by Desmond.jones01
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Levi Sanders
Report | Print
Sep 14, 2025 -

Group 1 Subaru Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 12, 2025

Always courteous and efficient. I know my car is in good hands when I bring it in. More

by MARYBETHJAMES58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aden
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Sep 15, 2025 -

Group 1 Subaru Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 12, 2025

Total lack of service. Tech caused transmission failure which locked up axle they changed me More

by fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber
Report | Print
Sep 16, 2025 -

Group 1 Subaru Rivertown responded

I’m sorry for the inconvenience you faced regarding your recent service visit. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at (kcook1@group1auto.com). Your cooperation will help us resolve this issue promptly. Thank you. Kenny Cook, Service Manager Group 1 Subaru Rivertown | kcook1@group1auto.com

September 11, 2025

Everyone I dealt with was very friendly and helpful. So far I am very pleased with my new car. More

by ndf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Lopretto
Report | Print
Sep 14, 2025 -

Group 1 Subaru Rivertown responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 10, 2025

Group 1 Rivertown Subaru was beyond five stars! !! My salesman Adam Lopretto gave me the best car purchasing experience ever!!! More

by RahBoogz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Lopretto
Report | Print
Sep 12, 2025 -

Group 1 Subaru Rivertown responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2025

The team has taken care of us from purchase to almost 80k miles. My family and I love it here! More

by rmcgruder2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jones
Report | Print
Sep 08, 2025 -

Group 1 Subaru Rivertown responded

Thank you so much for your kind words! Our team is dedicated to providing excellent service from start to finish. We're so happy to hear you and your family are loving it here!

September 06, 2025

The service department is terrible always got too check behind them get a oil change and they don’t top off windshield fluid or radiator but quick too tell you what’s wrong with your vehicle and give you a More

by Launcemahone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Sep 09, 2025 -

Group 1 Subaru Rivertown responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at (kcook1@group1auto.com) so we can work toward a resolution.  Kenny Cook, Service Manager Rivertown Subaru | kcook1@group1auto.com

September 06, 2025

The service dept is always amazing when I come in and fast. They always let me know what to expect. More

by Rachel.hodges77
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadly I don't remember the ladies names
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Sep 14, 2025 -

Group 1 Subaru Rivertown responded

Hi, we are so happy to read such a great review about Rivertown Subaru! We hope to be of service to you again in the future.

September 05, 2025

I would recommend rivertown Subaru to anyone. Their staff are friendly and knowledgeable and their service department is top notch More

by abbyemma1357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jones
Report | Print
Sep 08, 2025 -

Group 1 Subaru Rivertown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Subaru. If you have any further questions, please give us a call. We're always happy to help!

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