Back

Rivertown Subaru

Columbus, GA

4.7
274 Reviews

1661 Whittlesey Road

Columbus, GA

31904

Directions

By Type

Showing 274 reviews

April 08, 2025

Friendly staff. The wait time was reasonable. They explained everything that was performed and they got my approval for a $15 dollar charge More

by Billcrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jones
Apr 10, 2025 -

Rivertown Subaru responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2025

Nice facility. Our sales team, Teran and Brandy were very helpful and personable. I needed additional assistance with accessories and technology and team members on More

by dlmontgomery3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teran, Brandy, others
Apr 10, 2025 -

Rivertown Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 07, 2025

They are always nice and great to work. I never feel pressured with their suggestions. More

by Gina Mathews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jones
Apr 10, 2025 -

Rivertown Subaru responded

Hi Gina, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

April 04, 2025

The staff not only helped me with my car, but with my toddler. They made sure we was comfortable while getting serviced and everything was done in a timely manner. More

by kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Apr 07, 2025 -

Rivertown Subaru responded

Hi Kim, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 02, 2025

They've always been courteous, accommodating, it's easy to make appointments in a timely fashion. They're always friendly and the vehicle in and out in a reasonable time when we have it serviced. More

by meemeestewart20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Apr 06, 2025 -

Rivertown Subaru responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 25, 2025

Great, did professional work, done on time. Very knowable. Will se then in the fall. More

by mew99
Workmanship
Recommend Dealer
Yes
Employees Worked With
Amber jones
Mar 28, 2025 -

Rivertown Subaru responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 17, 2025

Was able to get service appointment quickly. Prompt service. Good explanation of service done. Friendly and professional. More

by samriggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jones
Mar 21, 2025 -

Rivertown Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Rivertown Subaru

March 15, 2025

Friendly, almost family like staff in sales, finance and service. I found that each person I dealt with in all interactions was well versed and knowledgeable in their realm. Yesterday, my car was taken prom More

by lmdelorenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Mar 18, 2025 -

Rivertown Subaru responded

Hi, thank you for taking the time to leave a review for us at Rivertown Subaru. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 14, 2025

Oil change was faster than promised. Everything was smooth. However, instead of writing the mileage when my car is due on the sticker, they wrote 6,000 miles. That does not help me tr More

by Nel nance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Mar 18, 2025 -

Rivertown Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

March 13, 2025

Excellent customer service Timely and efficient. . Amber in customer service does a particularly good job. More

by Will
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber (does a great job)
Mar 16, 2025 -

Rivertown Subaru responded

Hi Will, we are glad Amber could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

2
...